Was very pleased upon getting my car, explained about not taking the car thru a brush car wash, asking if I had any questions and told an if I had any questions or problems to call. Just glad I was not left on my own without any explanation
6/12/2018
Meera S. VERIFIED CUSTOMER
Vehicle Make : GMC
Loved the customer service at Coleman. Brian was awesome, kept me in the loop about my car and delivery was well before the deadline date.
5/20/2017
Susan A. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The text updates were very helpful.
2/18/2017
Sara B. VERIFIED CUSTOMER
Vehicle Make : GMC
Car is great but there was not a lot of follow up. I was told it would take 4 days on day 5 I had to call. Was told I'd be called the next business day and then 3 days later I called back. The last day I started to receive text messages - even one saying I picked my car up - which was strange because I got a call a few mins later saying it won't be ready until the afternoon.
Once I got people on the phone they were great but would have been better if they were more proactive and called me - especially when things changed from 4 to 9 days.
9/29/2016
Veronica Z. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job. I was also impressed that the car had been thoroughly cleaned inside and out.
9/6/2016
Michael G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Job fixing my car was excellent, it looks as good as new.
4/25/2016
Ronald D. VERIFIED CUSTOMER
Vehicle Make : GMC
we didn't get it back until today and it was promised last Friday...situations happen but it turned out fine and we are very well pleased. Thank you.
3/31/2016
George L. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Efficient courteous service. A pleasure to deal with.
3/28/2016
Justin K. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service and timeliness.
3/15/2016
Dorothy P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service.
10/13/2015
Sal P. VERIFIED CUSTOMER
Vehicle Make : BMW
Tommy does excellent work and took car of everything as requested. Thanks again!
6/19/2015
Kathleen P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was very happy with the way the car looked after the repairs. It was great how the car was vacuumed and the outside washed. Thank you very much!
5/22/2015
Melissa K. VERIFIED CUSTOMER
Vehicle Make : Honda
Since I own a honda, I previously entrusted my car to the dealership and I was very disappointed, as the the work was sub par and took more than 2 months to complete, as of today I still have problems from Honda's work. I will never go there again. The work that was done at Coleman was great, they went above and beyond, my car was delivered in the time frame mentioned, and I was kept up to date on the progress. Even better my car was cleaned inside and out. Amazing, thank you!
5/10/2015
Cindy B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Bringing it back on 5/14/2015 for someone to look at the passenger door that is rattling. Other than that I am very pleased with the body work.
5/7/2015
Tharwet S. VERIFIED CUSTOMER
Vehicle Make : BMW
John at Coleman Autobody was great to work with, he kept me informed and updated along the way and is clearly very experienced with BMWs and car enthusiasts. When I got my car back I was amazed to see the quality of work and 100% paint match. It's good to know the guys at Coleman Autobody care just as much about these cars as their owners do. I'll be reccomending them to friends as well as the online BMW community. -Ramy Said
3/22/2015
David V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job on the car and how they handled my claim.
3/5/2015
Donna P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
My experience there was wonderful they were all courteous helpful and did a beautiful job on my car I am very happy and John is very good at what he does...Could not say enough about the staff... Now I know why I bought a Cadillac....
2/27/2015
**** C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It's always a pleasure to work with Jon and the team. And we always have confidence in the repairs.
2/26/2015
Jean R. VERIFIED CUSTOMER
Vehicle Make : Buick
I delt with a young gentleman named Jon, he was quite helpful and I was pleased.