Thank you for your great customer service skills and fixing my car.
4/1/2019
Joe L. VERIFIED CUSTOMER
Vehicle Make : Lexus
I am satisfied with quality of work and service provided in a timely manner with updates.
3/30/2019
Fred W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I have had the best experience with this company both the collision and service departments, I have recommended City to several people, keep up the good work,it is noticed. Fred W
3/29/2019
Christopher W. VERIFIED CUSTOMER
Vehicle Make : Nissan
They were very fast finishing my car it was to be completed in 3 days but was done in 2
3/28/2019
Sarah F. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everyone was polite, professional and timely.
3/21/2019
Arel G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Fast service, professional and friendly. Thank you
3/10/2019
Banks M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very satisfied.
3/5/2019
Zandra H. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
I am very very blessed and satisfied with the service and the staff. I would use them again if needed.
2/21/2019
Kerri W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Bob Lewis was great to work with. He responded quickly to our messages and texts. It was a very smooth process the entire time from the estimate to picking up the car in the end.
2/17/2019
Maribel G. VERIFIED CUSTOMER
Vehicle Make : Honda
Exceeded the expectations on the time wait. We were expecting the car back in a week and it was ready the day after drop off. Very good customer service.
2/16/2019
**** . VERIFIED CUSTOMER
Vehicle Make : Toyota
I’d recommend you guys to anyone for repairs
2/13/2019
The Dilweg. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The team kept me updated when a problem occurred. The van was delivered in a great condition. Thank you
2/11/2019
Lindsay S. VERIFIED CUSTOMER
Vehicle Make : Porsche
The team (Beaux, etc.) was very communicative, friendly and informative throughout the entire process and they did a great job repairing my car.
2/9/2019
Donae M. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Great client service
2/7/2019
Frank W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Upon picking our vehicle, I noteded that there was tape residue above both rear wheel wells. This residue was because rear end collision required us to duct tape the bumper on so that it wouldn’t fall off during the trip home. I pointed this out to Rick-who tried to hand buff this off but he was not successful. Also, I was assured by Bob Lewis that the tire pressure indicator light was reset and turned off but it was still on. I emailed Bob immediately but it was Saturday so I assume that he’ll get back to me on Monday morning. I have also alerted our insurance company because this should be covered in the repair estimate. The painted areas that I mentioned need attention and I’m a little frustrated that I will need to return to your facility. It’s not convenient. I think someone should have noticed this detail. Thank you, Catherine Whitney
2/3/2019
Chelsea B. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair itself was just fine. The lack of communication over the 2 and ****/2 month time period was awful. I completely understand that circumstances regarding repairs can change but I was left in the dark regarding these changes and as well as being left in the dark regarding time period. I was the one who had to reach out to find out updates even after I specifically requested to be kept in the loop. Not to say that I was NEVER contacted but it was very few and far in between and always came with some sort of apology about why I wasn’t contacted about a particular issue. I appreciate the great effort that was put into repairing my vehicle properly. I didn’t appreciate the lack of communication
2/1/2019
Jerry M. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone I talked to was very professional. The repairs was done quickly. Again thanks.
2/1/2019
Venida A. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank your team for taking great care of me and my
vehicle..
1/26/2019
Oswaldo H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Repair was done and looks good.. Rental agent had no idea what was going on. I had to repeat my phone number 4 times, my name 3 times. Upon pickup of Bolt driver side carpet was covered in dust and debris, thin layer of dust from body work all over dash, radio station was changed, car smells of paint and body shop. Due to rental associates inability to retain info given I left knowing more problems were ahead. Simple fix for carpet would have been to put down paper while working on the car.