Trim jobs, can see more gaps, when compared to non collision side. Paint job good, color does not match like the factory specs, more darker color where the job is done. customer service good (Todd)
10/16/2015
Christina B. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks great! Very satisfied!!
10/7/2015
Jay W. VERIFIED CUSTOMER
Vehicle Make : Ford
Good processes in place and good communication on status of vehicle repair.
10/3/2015
Mary Ann. VERIFIED CUSTOMER
Vehicle Make : Honda
Tee service was excellent. Todd's customer service was excellent - he answered all my emails quickly and explained exactly what was done to the car. I liked the online status where I could check on progress. The car looked great when I went to pick it up. I was very pleased with the service and would highly recommend Lute Riley Autobody.
9/8/2015
Gartrell D. VERIFIED CUSTOMER
Vehicle Make : Honda
First of all Todd was very accommodating and thorough. The repair was pristine. The service was quick and completed when promised.
9/4/2015
Cuong An. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks????
6/30/2015
Ramona H. VERIFIED CUSTOMER
Vehicle Make : Honda
There are bubble marks in several panels. One scratch that was buffed out is still visible.
6/25/2015
Dinh D. VERIFIED CUSTOMER
Vehicle Make : Honda
Good job
6/24/2015
John G. VERIFIED CUSTOMER
Vehicle Make : Ford
Good communication.
6/17/2015
Ninan I. VERIFIED CUSTOMER
Vehicle Make : Honda
Todd made sure the whole experience was really pleasant.
6/10/2015
Abdelhalim A. VERIFIED CUSTOMER
Vehicle Make : Honda
not what I expected from LUTE RILEY, replacing rear pumper took almost a month without considering customer satisfaction and lack of attention to details. bottom line I see a conflict of interest by satisfying insurance company and helping customer, I felt my agent did everything to help insurance company and did nothing to win my satisfaction as customer.
completely disappointed and I would never consider LUTE for any future need,Just name with customer satisfaction won't last. actually very best off
6/2/2015
Andrea F. VERIFIED CUSTOMER
Vehicle Make : Honda
The guys were great. Car ready on day promised. My third time doing business here within the past three years. Definitely will be back.
6/2/2015
Tambi O. VERIFIED CUSTOMER
Vehicle Make : Ford
Easy drop off and pick up. Todd Sudduth was so helpful throughout the entire process. He even helped me install my son's car seat in the rental car and again in my car once the repairs were completed. I would definitely recommend this collision repair office to friends and family. Thank you again for the wonderful and professional service that I received.
4/17/2015
Jennifer M. VERIFIED CUSTOMER
Vehicle Make : Ford
I have never had a bad experience with lute Riley. all staff, especially Tod,kept meinformed on a timely basis.I have had my vehicle more than once at lute Riley I highly recommend your staff, they always Greet me with smiles and act as if it were their vehicle being taken care of. I recommend lute Riley highly to all of my friend, even to the kid who hit me,
4/3/2015
Leone N. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you
4/1/2015
Marcy P. VERIFIED CUSTOMER
Vehicle Make : Honda
Very pleasant experience in spite of the nature I was there. The online tracking system is a great tool. Todd Sudduth was extremely helpful and professional. You have a great employee!!
3/31/2015
Trevor H. VERIFIED CUSTOMER
Vehicle Make : Honda
IT WAS GREAT START TO FINISH
3/26/2015
Thai P. VERIFIED CUSTOMER
Vehicle Make : Honda
I happy when getting my car back!!!perfect!!!anything very good
3/25/2015
Zach T. VERIFIED CUSTOMER
Vehicle Make : Honda
Todd was great to deal with. I appreciated having my car clean when I picked it up. The auto emails on status were great and convenient.