The receptionist and Alex was very pleasant... Alex made me feel comfortable... When my car came around I had the biggest smile... Thank you guys
10/7/2015
Elizabeth R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff was very friendly and did a great job communicating with me.
10/6/2015
Michael P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Anthony McNally is an absolutely great representative for your company. Although I have a couple of issues with my vehicle after your completion of the job. One issue I have is the Cheyenne emblems on the side of my truck was not spelled correctly it says Chenneye. I must stress that this was not Anthony fault. When we figured it out he was caught as much by surprise as I was. I just want that emblem put back correctly on equal spacing as the other side of my truck. Also the door locks have been reversed so when one opens and shows open with the orange stripe the other one shows black the opposite way as locked. I would give the score overall on a scale of 0 to 10 how would give you guys a 9. Very helpful very courteous very respectful and I thank you very much for that. My only issues are very slight but I am sure that Anthony will handle it with class like he has all through this process. Thank you very much for all your hard work and I will be looking forward to working with you in the future.
10/1/2015
Samuel H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Glad to have the car back, looks great!
9/30/2015
Arlen F. VERIFIED CUSTOMER
Vehicle Make : BMW
As usual classic collision did a great job in the timeframe provided to me.
9/28/2015
Michelle P. VERIFIED CUSTOMER
Vehicle Make : Scion
Ok
9/26/2015
Collin H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I appreciate the personable staff at Classic Collection. I was always at a feeling of comfort and trust with them. I knew they would do they best job they could do, and they did. I appreciate their help and hard work.
9/26/2015
Thiago S. VERIFIED CUSTOMER
Vehicle Make : Kia
Great staff all around - car was ready one day earlier than scheduled
9/25/2015
Yolanda A. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very pleased with the prompt service I received at Classic Collision.
9/25/2015
Rita D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Clear communication, excellent follow up, and friendly staff. Very pleased with over all experience.
9/24/2015
Lubna I. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service and communication all the way to the end.
9/22/2015
Angel M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was very courteous and very informative. The work looks great and was done in a timely manner. I will definitely use Classic Collision in the fire if I ever need body work done again.
9/18/2015
Ian A. VERIFIED CUSTOMER
Vehicle Make : BMW
The final repair was adequate but my experience as a customer of Classic Collision was extremely disappointing and amateurish at best.
9/17/2015
Sarah H. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Working with Alex (Alejandro) was great. He made sure my car was delivered to me on time.
9/17/2015
Tomas G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service
9/12/2015
Jasmine B. VERIFIED CUSTOMER
Vehicle Make : Dodge
However someone needs to call instead of texting that your car is ready
9/10/2015
Michelle R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very pleased with the service and the finishing touches such as the cleanup inside my car. It was a pleasant ending to an unfortunate incident related to the fender bender. I felt like my car looked as good as new, inside and out!
9/10/2015
Jeronay K. VERIFIED CUSTOMER
Vehicle Make : Honda
They made the situation smooth and effective . Great service from everyone!
9/4/2015
Saunya J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was advised that my car would/could possibly be completed by the end of the day, but that was contingent on the paint drying. Ironically, after adding the CDW for the rental car, my car took FOUR days to complete. I was initially billed for SIX days of coverage, although the car was returned in five days. Based on the time table and "paint drying" time, I should have been able to retrieve my vehicle and return the rental no later than Monday (three days coverage).
I understand that Enterprise is a separate company, but cannot overlook the fact that your companies compliment and support each other. I truly believe the "completion" date of my car was extended purposefully to pad income for Enterprise.