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Real Reviews from VERIFIED CUSTOMERS
Dolores J. VERIFIED CUSTOMER
Vehicle Make : Kia
car looked great. only thing was would have liked to get called on what was happening with time line. I was the one that called each time except when car was done.
6/6/2021
Pete S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very satified
6/4/2021
Jay V. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional courteous. They did a good job
6/4/2021
Kay K. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
You did a great job on the car; however, the spoiler is coming off where you had glued it, so I'll need to bring it back in!
5/18/2021
Daniel T. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was exceptional. Very easy to drop off and pick up,
4/30/2021
Alberto C. VERIFIED CUSTOMER
Vehicle Make : Maserati
Everyone at Gonz Collision is always very professional and courteous. They did a great job like always.
4/24/2021
Danusia F. VERIFIED CUSTOMER
Vehicle Make : Nissan
I’m very satisfied with my repair, you guys are very professional and very nice with customers! Thanks so much!
4/3/2021
Raymond G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent job on bodywork and paint. Also, John Capiro was very friendly, professional and helpful. Impressed with the honesty and integrity of Gonz on the insurance matters.
4/2/2021
Joan E. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have never had a better repair experience with my car than you folks provided! And your facility is a pleasure to visit. And your prices fair. Oh and my car is very satisfied also! What more can one ask? Thank you, thank you, thank you! Next time I’ll leave my doggie too. Maybe you’ll give her a bath? Happy spring Holidays to all! Joan E
3/27/2021
Tim L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Thank you for your commitment.
3/24/2021
Janet R. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
They were very good they came out and gave me an estimate on how much it would cost to repair my car put it in at the time that they said they were going to put it in to fix it did a great job blending the colors I can’t even tell where they did the work and not only did they do good work there very pleasant to deal with thank you again . Janet R
3/4/2021
Joseph B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Beautiful work done on time and at substantial savings
2/26/2021
Alberto C. VERIFIED CUSTOMER
Vehicle Make : Maserati
I am a property manager on the island. I have brought you vehicles many times for repairs. You have always done a professional job in a timely manner every time. Your estimates have always been right on or you charged me less. Thank you very much
2/25/2021
Joanne R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Gonz Auto Collision did a terrific job on my car. Looks like new again! Thank You to Robert, Tony & Ruby, I'll be happy to recommend your Business to anyone needing your service. Thanks Again!
2/16/2021
Jennifer W. VERIFIED CUSTOMER
Vehicle Make : Audi
As far as the bodywork was done yes I was completely satisfied. But I feel that the communication between the customer , insurance co.and the bodywork is severely lacking and that you’re too busy to do follow up. my car sat there practically for two weeks because you were waiting for a response for a supplemental and apparently there was no follow through until I happen to call and ask what’s going on and was informed that they had not heard back from the insurance company and I had to call the insurance company to get the **** moving again
2/12/2021
Jc M. VERIFIED CUSTOMER
Vehicle Make : BMW
You guys did an amazing job on my BMW for ****/2 the price of the dealership The work was impeccable Thank you
2/7/2021
Kate C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Always a pleasure. Courteous, Quick with reapairs, reasonably priced, excellent work and very professional.
2/7/2021
Patricia D. VERIFIED CUSTOMER
Vehicle Make : Audi
Would have appreciated better communication with John at the beginning of the job. We never knew the work could have begun since November 20th. Instead the vehicle stayed at the body shop until January 20. We incorrectly thought the invoice had to be paid in full before work could begin. All is well but better communication next time.
1/30/2021
Jon M. VERIFIED CUSTOMER
Vehicle Make : Ford
Have used Gonz in past and never a problem or issue with work or estimates done. Thank you
1/17/2021
Graciela M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Vehicle was a total loss but they were very helpful with the process.
1/14/2021