The repair that was done looks good so far and the staff were great. However I need to come back to replace a paint guard that got damaged before delivery to me. Finding the time before 6pm weekdays is VERY difficult.
10/17/2016
Narendra S. VERIFIED CUSTOMER
Vehicle Make : BMW
EXCELLENT WORK
10/8/2016
Samad D. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service
10/8/2016
Grant C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was helpful and polite. I appreciate the modern communication and quality work.
10/8/2016
Guy V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Always a good experience
10/6/2016
Sara N. VERIFIED CUSTOMER
Vehicle Make : BMW
100% the best most wonderful experience. zach was amazing very professional and informative and polite. thank u very much.
10/1/2016
Kevin M. VERIFIED CUSTOMER
Vehicle Make : Ford
I brought the truck because I was hit by a deer. I told everyone the day I brought it in that my truck failed the inspection because the deer shattered the lens in the left front headlight. I was told the truck was ready. I came to pick it up as I had other commitments out of state the next day. They did not complete the state inspection as agreed. I am driving the truck at risk of ticketing until I can take the diesel truck to an inspection station that does diesel. Inconvenient...and another trip to get done what should have been done as agreed at ****.
10/1/2016
Phouthasone S. VERIFIED CUSTOMER
Vehicle Make : Acura
The repair took a lot longer that the estimated repair time. NO updates on the repair after the first week my car was in the shop.
No good communication.
9/28/2016
Stephen W. VERIFIED CUSTOMER
Vehicle Make : Porsche
The front end of a Porsche is a complicated drama. I am pleased that everything seems proper after your repairs. Thanks.
9/24/2016
Charles B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate your professional staff.
9/22/2016
Charles T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Christine my GEICO representative was outstanding explain process kept me informed. I felt she gave me service as a person, not a number. She and Zach are an outstanding team that saw to it that my car was hand washed to ensure new paint was not scratched. And gave after service care to get my emission and State Inspection updated by the time I retreived my vehicle. I will definitely recommend **** Cadillac Express to friends. VR Charles T
9/19/2016
Liam F. VERIFIED CUSTOMER
Vehicle Make : Ford
Great team, really enjoyed the circumstance despite the circumstances.
9/16/2016
Robert H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very poor communication by body shop manager.
In short, totally unacceptable !
9/16/2016
Eileen C. VERIFIED CUSTOMER
Vehicle Make : Mazda
It was fabulous! I really appreciate all the attention to detail. Everyone was so helpful and friendly!
9/15/2016
Amir T. VERIFIED CUSTOMER
Vehicle Make : Nissan
They kept me informed of the process by text messages during the period of time my car was there. They extended the rental car agreement for me. They did a good job in repairing it. and everything was done in a timely and professional manner. Good job! :)
9/9/2016
Dinesh S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thx
9/9/2016
Sadhana G. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was too long wait- 7 days, for such a small repair, and he car was not clean at all, not washed when returned. :-(
9/7/2016
Patricia G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
My car looks great. Thank you
9/7/2016
Lisa A. VERIFIED CUSTOMER
Vehicle Make : Honda
Very impressed with entire process.made my accident less painful.