Thank you very much for the quick service. Good job. I look forward to enjoying my car again.
1/30/2015
Chester F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The repair and painting was excellent.
1/30/2015
Monychinda H. VERIFIED CUSTOMER
Vehicle Make : Acura
Staff is second to none! The best customer service and quality repair crew.
Only exhausting and horrible customer service I had was with Enterprise
Rental Car check in.
1/24/2015
Richard L. VERIFIED CUSTOMER
Vehicle Make : Toyota
January 23, 2014
To the entire staff at Islander Fender:
Thank you for the superior customer service received from your staff and the kindness thoughtfulness and compassion which **** portrayed making an unpleasant situation that resulted into one of enjoyment. ****'s professional demeanor gave me much confidence that the work to repair the damage to my car
would be done with precision therefore my car would be restored to its present state because the trunk of my car would be replaced with a new one. My sincere appreciation to **** for his proficient advice that turned an unpleasant situation into a pleasant one.
My husband, Richard and I will always highly recommend Islander Fender should there be a need for any car repair.
Sincerely,
Richard and Maude Lau
1/24/2015
Eletech Hawaii. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I am currently happy with the work done. Let me drive the vehicle for a while to be sure that everything operates properly. I think this question is a bit premature since I just got the vehicle back a few hours ago.
Mahalo,!
1/21/2015
Stephen I. VERIFIED CUSTOMER
Vehicle Make : Lexus
They did a great job fixing my bumper. It was done in a timely matter. I really appreciate the text messages I got informing me of my cars progress. Great customer service.
1/19/2015
Guy F. VERIFIED CUSTOMER
Vehicle Make : Toyota
From check-in to the damage assessment and estimate to keeping in communication with me with updates as the repair was done to the finished product, I was very satisfied. Your employees at all times were courteous, helpful and professional. My co-workers have commented that my car has not looked this good in a long time. The detailed cleaning was a special bonus.
1/17/2015
Austin C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Really great job on the car. The mechanic who worked on my car did an incredible job. Very impressed.
1/17/2015
Shante H. VERIFIED CUSTOMER
Vehicle Make : Nissan
The entire repair process was fast and hassle free. I trust them for all my auto repair needs. Thank you again!
1/15/2015
Michael R. VERIFIED CUSTOMER
Vehicle Make : Honda
My car has never looked better. Really appreciate the professionalism of team. Thanks for getting done ahead of schedule.
1/14/2015
Robert G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
You are one of the most professional businesses we have worked with in Hawaii.
You are great!!!
1/10/2015
Melvin K. VERIFIED CUSTOMER
Vehicle Make : Toyota
For my part, I don't think there is anything else you need to do to improve your service.
1/7/2015
Jay S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for doing such a fantastic job on my Toyota Tacoma! It looks incredible. Thank you too for the wonderful service and repair updates. Everything about Island Fender was great.
1/6/2015
Barbara T. VERIFIED CUSTOMER
Vehicle Make : Lexus
One enters Island Fender and the cleanliness and organization are very impressive. It didn't stop there. The ongoing communication kept us aware of how the job was going. I am sure if something had delayed completion, we would have been informed in time to make alternative plans. Both my husband and I were very impressed. In an age when we only hear about complaints, it was a very nice to have an experience where everything is better than expected. Happy holidays.
12/24/2014
Peter R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Superb service. Could not be any more pleased than I am.
12/23/2014
Charles C. VERIFIED CUSTOMER
Vehicle Make : Lexus
WELL DONE. I APPRECIATED EVERY ONE INVOLVED IN THE PROCESS. I ESPECIALLY WANT TO THANK TOM FOR HIS EXCELLENT COMMUNICATION SKILLS AND KNOWLEDGE THAT ALLEVIATED ANY CONCERNS I MIGHT OF HAD.
12/19/2014
Hubert C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service has always been great.
12/18/2014
Diane K. VERIFIED CUSTOMER
Vehicle Make : Acura
I liked being kept well informed about the progress via email. This mode of communication is very efficient for those who use the computer regularly. The repair job looks great. The staff is pleasant & personable; the site is clean & immaculate! The wash job well, it could've been better.
12/15/2014
Mary O. VERIFIED CUSTOMER
Vehicle Make : Subaru
We sincerely appreciate that you were willing to coordinate our auto repair with our travel schedule. The car looks terrific!