It's more that I have a question rather than not being satisfied. About 3 days after I got my car back the check tire pressure light went on. I went to a tire store and got a pressure check. They said all my tires were down a little and put air in. The check tire pressure light is still on although my tires don't look at all low. Is this related to a tire being replaced when my car was repaired?
4/29/2024
Robert K. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very friendly and helpful with all of my questions. Mahalo & Malama (thank you & take care).
4/19/2024
Ronaldd S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service start to finish. Would recommend Trew Auto Body to anyone need repair work on their vehicle.
4/14/2024
John B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great timely job. Headlamp was originally not properly aligned, but that was swiftly corrected.
4/13/2024
Russ S. VERIFIED CUSTOMER
Vehicle Make : Toyota
You are great! Keep up the good work
4/11/2024
Richard H. VERIFIED CUSTOMER
Vehicle Make : Toyota
It’s too early to make a final judgement.
Ask me in 6 months
4/4/2024
Barbara D. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car WASN’T repaired like the text says; it was totaled. So I have no experience with your service on repairs. Whoever the man that went over my cars damage with me was rather rude considering I was just in an accident……and not in the best frame of mind. It might be every day businesses to him but first time accident customer here. He might want to think about who he’s talking to.
3/29/2024
Otto S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
As I have gone thru life for this many years without extensive body repairs to my vehicles, I had never really established a relationship with any of the shops around. When Trew first opened in the 80s I had a question about something on the my car so I stopped and asked questions. The people at time were so helpful that I decided to make sure Trew would be my established repair place in the future. In those days the insurance companies had put the unfair burden on the claimant to use who they said. I believe that I was informed that I could go where ever. This repair was superbly accomplished. Thanks.
3/28/2024
Chester J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Even though our vehicle was deemed totaled we really appreciated the information you forwarded to our insurance company as to the condition of the truck in general and the advice as to what information we could give the insurance company so we could get the best return for the truck, it really helped!
Everyone we talked to in your office was really friendly and helpful. You even had to give us a jump start for our vehicle that we ended up trading in for a Subaru.
We’d definitely would recommend our family and friends to come to you in the event of an accident.
3/23/2024
Susan G. VERIFIED CUSTOMER
Vehicle Make : Kia
Nice people to work with, everyone is friendly and respectful.Had to match the paint on the car bumper. Loved that it matched.
Thank you Trew Auto Body!
3/22/2024
Clarence C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding staff. Everyone did their best to keep us updated on the status of our repairs. Friendly staff. Our car looks as good as new.
3/17/2024
George M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you again for the great service!!
3/16/2024
Edward C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was extremely satisifed with the work done on the vechile
3/15/2024
****H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent service, frequent updates, friendly and helpful. The coordination with Enterprise Car Rental made the experience so much easier. You all are fantastic!
3/11/2024
Helen T. VERIFIED CUSTOMER
Vehicle Make : Toyota
They kept me informed all the way through this process. They worked with the insurance company directly. Great customer service!
3/2/2024
William E. VERIFIED CUSTOMER
Vehicle Make : Subaru
I just find that you all do such a wonderful job at keeping me informed throughout the process.
2/28/2024
Karen B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great team, great work, and fast service
2/23/2024
Mandy W. VERIFIED CUSTOMER
Vehicle Make : Scion
They did amazing, great service and updated me along the way. I will definitly be coming to trew auto body for any more body repairs I ever need.
2/18/2024
Carolyn M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great place..good work.. friendly people !!
2/10/2024
Dakota B. VERIFIED CUSTOMER
Vehicle Make : Range Rover
I've made it a point to ensure every friend, family member, and acquaintance is fully aware of my entire experience with Trew Auto Body. It's even more validating to show the chain of communication paired with the pictures of my vehicle being in essence deconstructed, and myself being cornered by Trew Auto Body. I understand my insurance company aided to this mess, but the way it was handled through Trew Auto Body was unethical, unprofessional, and from a place of greed. I know we all have a job to do, but I am on a mission to ensure no one ever has to suffer the same fate I did by using Trew Auto Body in the future. I am fully committed to pushing as much business as possible to another servicer. Please do not contact me to try to give any warm and fuzzys, it's a little late for that. I would prefer to invest my voice into generating authentic honest reviews across as many platforms as possible. Take care.