Thank you for fixing the dent in my car. However, the driver side door now is difficult to open. It takes several times pulling on the handle and unlocking the drivers side door to open and on several occasions I have been unable to exit the car from the driver side door and needed to use the passenger side door instead. I feel this is a significantly more serious safety problem than the issue I brought in to get repaired.
I did speak with someone about having this repaired.
8/2/2015
Lurcia B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer support and took great care of my car!
7/10/2015
Marjorie A. VERIFIED CUSTOMER
Vehicle Make : Ford
When I took my papers out of the rental car I accidentally also took the registration. Sorry! Where should I return it?
6/17/2015
Tammy F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
you all made me feel welcome and made sure I was understanding all that's been going on with our car and you have done an amazing job and I would recommend your shop for any person to get body work done on their automobiles. Thank you again! :)
5/21/2015
Julie L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Runway Auto was very professional in the handling of my repair work on my car due to an accident. They ensured all work is guaranteed and to call if any problems arise. My car looks 10 times better than before and it is 11 years old. If I need any other work in the future I will not hesitate to contact Runway first. I will recommend to anyone that needs auto repair. Thanks!
5/21/2015
Gerald W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The service and the quality was outstanding. The car looked better than when we dropped it off. The car looked better today than when the dealer gave it to us. My wife was so excited that she had a totally cleaned and super polished repaired vehicle. Best experience from any repair or dealership ever. Thank you.
5/17/2015
Brian C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I will discuss my issues on the phone.
4/30/2015
Justin B. VERIFIED CUSTOMER
Vehicle Make : Subaru
The automated text notification system is awful. I was told my car wouldn't be ready until 4/22, 5:15. I would have never known that wasn't the case if Geico hadn't called my husband on 4/17 (who they weren't supposed to contact for the car, but that's a whole other issue) and he somehow was able get enough cell service while training in the southern California desert to get a text to me letting me know. I had to cancel my CPR class I was teaching and race from Milton to try to get there. I arrived around 5:15pm and the place was deserted. Not a soul in sight. So I had to wait 2 extra days to get my vehicle. Please fix this system.
4/20/2015
Kam Y. VERIFIED CUSTOMER
Vehicle Make : Subaru
this body shop is the most best experience I ever had with any other shop I went ..good job keep up the good work..thanks
3/20/2015
Diedre S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Exceptional service!
3/6/2015
Nicole L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thanks!
3/6/2015
Sarah N. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Satisfied, but just realized that we are missing our cargo cover, which we made sure to put in before we dropped the car off. Is it there?
3/2/2015
Perry M. VERIFIED CUSTOMER
Vehicle Make : Toyota
you guys were very informative and appreciative and helpful, thank you for making this experience so good
2/28/2015
Brandon C. VERIFIED CUSTOMER
Vehicle Make : Nissan
This was an incredible experience and I would highly recommend you to everyone that I know. Our experience with runway was so positive. The customer service was amazing and I was so happy and pleased with the entire experience.
2/27/2015
Grace N. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for being so friendly and answering all my questions. Not to mention you were super fast getting the job done!
Grace