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Real Reviews from VERIFIED CUSTOMERS
Sherry M. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
The car was ready faster than expected. Everyone was noce & friendly.
12/12/2015
Mark P. VERIFIED CUSTOMER
Vehicle Make : Acura
Took day longer than estimate, though satisfied with quality.
11/20/2015
Deborah F. VERIFIED CUSTOMER
Vehicle Make : Nissan
I'm a very detail-oriented person who cares a lot about my car and its appearance, so I really appreciate the careful work and craftsmanship that goes into body work at 1st Choice Collision.
11/19/2015
Brian B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The estimated time to perform the repairs was way off. It took a week longer. Also when the car was returned to me, the battery was dead. I had to call AAA one half hour after I left the shop to come by and replace my battery. The battery I had was only 2 years old but the shop let it get drained out by leaving the lights on while the car was in the shop for 2 weeks.
11/13/2015
Adeolu B. VERIFIED CUSTOMER
Vehicle Make : Honda
There are 2 or so imperfectly fitted items...need to bring back it to the shop
11/12/2015
Shannon M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional and convenient
11/11/2015
Dane H. VERIFIED CUSTOMER
Vehicle Make : Volvo
The staff and manager were very accommodating and they listened. Work performed was above satisfactory. Great job! Thank you.
10/29/2015
Ruben A. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was wonderful! You guys are completely communicative about the status of my car and it looks great. Thank you!
10/2/2015
Oscar H. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Yes they did a terrific job very nice and neat i will recommend all organized from the beginning to end can't complain i was nicely down thank you for taking care my babe
9/24/2015
Laura J. VERIFIED CUSTOMER
Vehicle Make : Acura
The team was so friendly and my car looks amazing!! Also, the car wash was a really nice surprise! Thanks so much for washing the inside and outside. You actually made a difficult experience enjoyable! You guys are the best.
9/23/2015
Elma R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Seemed a bit disorganized and they had misplaced someone's keys for 15 to 20 minutes. Also I had received a text saying my car would be ready in 6 days. I made plans for the time. I then got a call later that day the car was ready. I had to rearrange my schedule to then pick up the car the following day. The work looked ok (only time will tell) and the people I dealt with were also very nice.
9/4/2015
John R. VERIFIED CUSTOMER
Vehicle Make : Honda
Nice customer service.
8/28/2015
Benjamin U. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Took the car in to replace my rear passenger window. When I came to get my car back, the front driver window was slightly open. When I tried to close it, it slid half way down the the window would not close again. That was disappointing because it did not have that issue before I took it in to 1st Choice Collision and Auto. I hope they solve this issue quickly.
8/27/2015
David D. VERIFIED CUSTOMER
Vehicle Make : Ford
My husband commented how easy it was to deliver our car and pick up the rental on site. I appreciated the text updates as well as phone calls. And dropping the rental when it was time to pick up my car was great. The repair looks great.
8/26/2015
Radhakrishnan C. VERIFIED CUSTOMER
Vehicle Make : Honda
Good customer service, regular updates. No surprises. Well done
8/24/2015
Layla A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks
8/18/2015
Liqun Z. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very nice people with awesome repair service. Thanks a lot.
8/14/2015
Antoinette L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The turnaround time for my car was very quick and I was notified every step of the way.
7/25/2015
Cindy K. VERIFIED CUSTOMER
Vehicle Make : Honda
I thought you kept me well up-to-date on the repairs by phone or text and did a great job with the repairs! I have already recommended your shop to a friend.
7/16/2015
Jim H. VERIFIED CUSTOMER
Vehicle Make : Honda
Over communication is not a bad thing. Exceeding commitments make people happy. Well played Choice Collision. My only constructive input is that there is a ding on the door that could have been repaired while fixing the accident damage. Call me and make an offer. There is fresh paint on a prior easily repairable dent... #confused. #wouldHavePaidOOP
7/9/2015