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Real Reviews from VERIFIED CUSTOMERS
Qun Y. VERIFIED CUSTOMER
Vehicle Make : Subaru
I am sending it back to shop
4/14/2015
Laura R. VERIFIED CUSTOMER
Vehicle Make : Honda
Dear team of carwise, it was my first hit in my life, I was very concern about that, but when I went to your store and I could see my car very shiny and it looks like a new, I feel very glad. So many thanks Laura R
4/12/2015
R H. VERIFIED CUSTOMER
Vehicle Make : Lexus
David done a very good job .. Take a very good care of the customer ..
4/7/2015
Bharat S. VERIFIED CUSTOMER
Vehicle Make : Toyota
No comment It is an excellent job
4/4/2015
Daniel S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service King found all the damage and fixed it when they said they would. I needed it for a trip Satyrday and so they made sure to fix it by then even though several parts had to be ordered.
4/4/2015
Ashwin S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great Service!
4/3/2015
Kris W. VERIFIED CUSTOMER
Vehicle Make : Toyota
excellent very happy
3/14/2015
Richard B. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Well done to anyone involved in making my Jaguar look new . It is beautiful. Thanks for the very personal care you provided for the two days you had the car. Richard B
1/28/2015
Julia P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was told I would be provided with a complimentary car rental from Hertz during the time my truck was in the shop. I ended up being charged for it and came in to the office to show my rep and Erica from the office but the charge was never reversed. Julia P
1/4/2015
Olivia W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very satisfied. Good job. The only glitch was I called to tell the Sunday crew on Sept 14, that I would not be my car in on Sept. 15 because I was called out of town. I wanted to change my date to Sept. 22. However, when I arrived Sept. 22 Joel and the team that MOnday morning had no idea I was coming. Some communication was missed or dropped. Other than that, everything was excellent. Thank you,
10/3/2014
Vivian T. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly and efficient staff. Great communication with customers. Smooth operation of business. Great work on my car - good as new!
9/12/2014
June N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car West was a great customer experience. The ONLY blemish was that the rental car was not very clean - in particular the rear windows were really too streaky. Too dangerous for night driving. Nevertheless, I would use Car West again in a heart beat. I was never left hanging, treated with complete courtesy and consideration. People were warm, friendly and seemed to know their job really well.
9/12/2014
Shellee L. VERIFIED CUSTOMER
Vehicle Make : GMC
95% satisfied. Will be 100% satisfied when I return in 30 days for a check of the paint and detail of the car and removal of a scratch that was not there prior too initial work. Both guys Joel and shop manager were very professional and reassuring this would be taken care. Rental was a breeze. Front desk employee was very pleasant and helpful.
8/5/2014
John C. VERIFIED CUSTOMER
Vehicle Make : Toyota
None
6/7/2014
Jena W. VERIFIED CUSTOMER
Vehicle Make : Acura
Amazing customer service. Will highly recommend to anyone looking for a body shop.
5/2/2014
Krasnow.,ronald And. VERIFIED CUSTOMER
Vehicle Make : Lexus
Car West is really easy to deal with -- competent front office, coordination with insurance companies and great repairs are all part of the package
12/6/2013
Martin E. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Anthony was great and easy to work with. He gave a comprehensive explanation of the work to be done. Gave an accurate timeline and gave updates during the process. Picking up and dropping off rental was seamless with the rental against right in the office.
11/16/2013
Angela T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very well organized and well run. Loved the email updates and the ease of car rental. Thank you so much!
11/15/2013
Ronit S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing service. Thanks.
10/19/2013
Paul P. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything went smoothly - thanks to Anthony. The repair only took 2 days. The car looks brand new. CarWest comped the rental car I used while I waited for the car. Everything was explained clearly and documented.
9/27/2013