The interior of the vehicle was dirty with a lot of dust on the driver's door and on top of the dash board. And the engine splash shield is hanging loose and was obviously not screwed back in place. What's frustrating is that I was assured that the vehicle was inspected by both the shop staff and the insurance representative.
10/27/2016
Tiffany L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very professional and got my car back fast. Thank you
10/14/2016
Jacquline F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Such nice people!!
10/13/2016
Amanda L. VERIFIED CUSTOMER
Vehicle Make : Jeep
The service was quick & the staff was friendly. My Jeep looks brand new! :)
10/4/2016
Herbert M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car was ready ahe
9/25/2016
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Lakewood Auto Body shop did a great job on my vehicle and completed the work in the shortest time possible. The evaluation process was conducted quickly and the procurement of parts was also very fast so as to ensure minimal time in the shop and begin repairs in the shortest amount of time possible. I am both pleased and amazed at how fast and efficient this job was done. I would recommend Lakewood Auto Body to anyone who wanted a quality job done on their car.
7/13/2016
Amber G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything looks great! I was Super impressed that my car was washed as well as detailed. Put a huge smile on my face! Thank you so much!
4/17/2016
Michael K. VERIFIED CUSTOMER
Vehicle Make : Nissan
I chose them over the other 3 companiesI got qoutes frombecause they said I could drop it off in the morning and pick it up that same day, the dint do the work that day and I had to take a unpaid day off from work because I had no vehicle to commute to Seattle in, the estimator offered for me to pick up the truck unfinished, but then i would just have to do the same thing the next day, securing a ride, losing sleep having to wake up and go pick up the truck again by 5 o'clock. Then the in mileage was recorded at 42172, I got in it it was 42 441, who took my truck out joy riding that night and put 270 miles on it!!
4/13/2016
Jason H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Only critique would be pushing information daily to the customer on the status of their vehicle. The customer should not have to feel like they are chasing the information on the status of their vehicle. That is how it felt for me during my experience.
4/7/2016
****A. VERIFIED CUSTOMER
Vehicle Make : Dodge
There isn't anyone else I would trust my car with. I know u guys have the best techs and painters. Management exceeded what anyone expect from customer service. When I got my car back i instantly posted a photo with ur sign expressing how pleased I was with the repairs. Thank u rod. Kyle. And everyone at Lakewood auto body.
2/9/2016
Oswald.gene Oswald,marci. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work, on time, great to deal with. Frank is awesome
1/1/2016
Jeffrey S. VERIFIED CUSTOMER
Vehicle Make : Subaru
My car was well taken care of, and the damage looks like it never occurred. They were nice enough to clean/vacuum even the interior before I got the car back, it really looked amazing! I was without my car over the Christmas holiday, and had expected that to delay repairs significantly, but it did not. I was back on the road, good as new in no time.
12/31/2015
Cynthia H. VERIFIED CUSTOMER
Vehicle Make : Toyota
At a Time of Chaos .. I am glad they were Fast .. Friendly and made me at ease with what was going on all the way thru !! For this I Thank You Greatly and Appreciate your Customer Service !! My Betsy is shiny and smiling ( my car) and so is her owner !! GREAT JOB AND HAPPIEST OF NEW YEARS TO ALL OF YOU !!
12/29/2015
Jermaine W. VERIFIED CUSTOMER
Vehicle Make : Honda
I thought everything was done extremely well.
12/9/2015
Leslie R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It was great very nice people thay are fast thay even washed my car I was so happy good popcorn while your there thay did a great job on my new bumper thank you everyone from leslie
11/19/2015
Susan W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very friendly
10/16/2015
Hammond.tyra Hammond,****. VERIFIED CUSTOMER
Vehicle Make : Dodge
You guys was wonderful. Your Secretary made us feel at ease. This the way customers suppose to feel (Not overwhelmed). The transition from getting the estimate,rental made each day less stressful. All we can say is Lakewood Auto Body gets a A plus in our book. We will definitely let others know about your expertise. Thanks again to all of you. Thank you also Frank for your word of comfort. Sincerely Greg and Tyra Hammond P.S. The car repair look awesome. SMILE
10/6/2015
Oswald.gene Oswald,marci. VERIFIED CUSTOMER
Vehicle Make : Lexus
My car looks great! They took great care of my car and we're kind enough to pick me up at my house and bring me to the shop.
9/30/2015
Peggy E. VERIFIED CUSTOMER
Vehicle Make : Jeep
I am pleased with the work that was done on my 2003 Jeep Wrangler. Thank you!
Peggy Jo Ethelbah
9/10/2015
Sasja Michael. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent color match. Work was done ahead of schedule. I would recommend Lakewood Auto Body.