While I understand you are trying to keep you customers informed and provide good customer service, the amount of contact I received while our van was in the shop seemed a bit excessive.
8/21/2018
Miao Z. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Excellent job
8/18/2018
William B. VERIFIED CUSTOMER
Vehicle Make : Acura
The whole process was very fast and everyone who worked there was so nice and easy to work with.
8/18/2018
Barbara F. VERIFIED CUSTOMER
Vehicle Make : Kia
They were great and very polite. They kept me informed as to what was happening.
8/17/2018
Mindy B. VERIFIED CUSTOMER
Vehicle Make : Kia
When I picked up my car, I spotted a flaw in the paint. The manager kept my car one extra day, fixed the flaw, and touched up an additional door ding at no extra charge to me. I was very pleased he made it right, and I would recommend your shop to others. Great service.
8/17/2018
Steven C. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks great AND clean as a whistle.
Done on time as promised.
8/17/2018
Michaell N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Satisfied with the repair work to restore the vehicle condition.
8/17/2018
Sarah A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent communication! Received several updates from the staff regarding the status of my car. Front desk was extremely efficient and friendly. Gabbi and Latisha (sp?) were fabulous!
8/11/2018
Scott L. VERIFIED CUSTOMER
Vehicle Make : Honda
I was referred to you by Jim Champion and I was very satisfied with the quality of work and professional staff, thanks!
8/11/2018
Robert T. VERIFIED CUSTOMER
Vehicle Make : Ford
Acted professional. Easy to work with, both front and back associates. Kept in contact daily.
8/11/2018
Jo Ann. VERIFIED CUSTOMER
Vehicle Make : Nissan
All were very kind and informative
8/10/2018
Michael B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Really appreciated the daily updates. Everyone that we dealt with was very friendly and knowledgeable. Thanks so much for dropping off the car!
8/9/2018
Janet C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
So friendly and overall a great experience! Thank you!
8/9/2018
Sherryl S. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car was completed before estimated due date and looked awesome. The office kept me informed on progress and were always friendly . Great Plains is my go to place for body work. Thank you!
8/8/2018
Andrea G. VERIFIED CUSTOMER
Vehicle Make : GMC
Was a great experience, really appreciated the time and effort with fixing my car.
8/8/2018
Paul S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent customer service! Got my truck in the next day. Friendly, easy to deal with and outstanding work. I will recommend Great Plains to everyone I know. Rental car set up was super fast and convenient. This was by far the best service I've had when dealing with auto body repairs.
8/7/2018
Julie G. VERIFIED CUSTOMER
Vehicle Make : Acura
All employees were very helpful and the ladies at the front were great. I have been a customer before and will always recommend them.
8/3/2018
Natalie S. VERIFIED CUSTOMER
Vehicle Make : Acura
Thanks
8/3/2018
Suzanne L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional and went above and beyond! I’ll be a customer for life!!!
8/2/2018
Dennis- Jackie. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very helpful in answering my questions about the repairs.
I was very satisfied with the staff.