Thank you for the professionalism and kindness all around!
1/20/2019
Denise G. VERIFIED CUSTOMER
Vehicle Make : Nissan
My bumper looks good. It was a quick turnaround. I’m satisfied. Thanks.
1/19/2019
Juan I. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great service
1/19/2019
Jonathon Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the repairs that were done to my car. From the moment I arrived I quickly felt comfortable. Patrick was great. I really liked the TEXT ALERT updates that I received while the repairs were completed. I will refer Service King in the future Keep up the good work and Thank You all for your professionalism.
1/18/2019
Juan T. VERIFIED CUSTOMER
Vehicle Make : Ford
I don't know with my radio does not work and this morning the batery was dead , I really don't know what happen maybe is not your fault but I'm not happy, sorry.
1/16/2019
Huong P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The process should’ve been pretty straightforward, but instead the team at this location weren’t forthcoming about it. I was given multiple false promises of when it would be done—rather than being transparent about not ordering the parts that were needed on time or how long it would take, they told me when it would be done up to the day it was supposed to be. And only that day did they then say they needed more time. I was dismissed and condescended to on the phone; it’s quite disrespectful and misleading to assume a customer doesn’t understand car parts nor what it means to say “your car is technically done except for this one part we didn’t get.” That means it’s not technically done. It wasted my time and I had to drive into the shop to sort it out with a supervisor. Only then was i given any respect or had my time honored. Customer service should be a priority for all those who work there; it shouldn’t be reserved for an escalation up to the supervisor or the manager to give afterwards.
1/15/2019
Shawnsonia T. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Glad to do the survey
1/15/2019
Hui G. VERIFIED CUSTOMER
Vehicle Make : Scion
You guys didn’t let me know that there would be a fee.
1/15/2019
Ting Yuan. VERIFIED CUSTOMER
Vehicle Make : Acura
Smooth and pleasant experience
1/12/2019
Antonio A. VERIFIED CUSTOMER
Vehicle Make : Toyota
The driver side passenger side door does not open, makes a loud noise, did not install correctly. Very dissatisfied.
1/5/2019
Sean . VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service, great communication and finished the work ahead of schedule. Patrick was awesome!
1/4/2019
Orville O. VERIFIED CUSTOMER
Vehicle Make : BMW
Wonderful job I have no complaints
12/31/2018
Tina H. VERIFIED CUSTOMER
Vehicle Make : Tesla
Excellent service and communication. A pleasure!
12/29/2018
Catherine B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service.i am extremely happy my car looks brand mew.
12/22/2018
Joseph W. VERIFIED CUSTOMER
Vehicle Make : Honda
Wonderful service!
12/19/2018
Eleni B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you so much ??. Love the repair
12/18/2018
John I. VERIFIED CUSTOMER
Vehicle Make : Honda
Great all around service!!
12/13/2018
Patrick N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Service was great. But I’m not going to fill out your questionnaire. I have a life.
12/8/2018
Leticia O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was very nice and helpful.
12/8/2018
Elaine E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
From the first moment I walked into Service King, Patrick
Welcomed me with a smile and walked me through the process.
Everything he said that would take place happened on a timely manner.
Your texts messages kepted me updated throughout the process. When I picked up my car she was as beautiful as new. Truly appreciate all the Staff at Service King. Thank you so much.