There are a few issues still outstanding on my car that need corrected.
7/1/2017
Nabil A. VERIFIED CUSTOMER
Vehicle Make : Scion
One part was still popped out. I just noticed that my speaker in the door that was replaced doesn't work. I will be coming back to get it fix. Extremely dissatisfied.
6/21/2017
Sarah D. VERIFIED CUSTOMER
Vehicle Make : Kia
This was a very smooth and easy process. My car looks great. Thanks
6/20/2017
Brandon M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great experience for a first accident, etc. No complaints here. great communication also
6/16/2017
Ashley T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Job well done!!
6/14/2017
Timothy G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Craig and everyone in the front office were professional and friendly to me, and the car looks great! Even got it back a couple days sooner than expected.
Thanks!
6/14/2017
Deepak M. VERIFIED CUSTOMER
Vehicle Make : Kia
I didn't get the car on promised time that was saturday and nobody even called me on saturday that it not ready. And why you guys asked me to pick it up on saturday when you don't have insurance people for quality check on those days.
6/13/2017
Christy O. VERIFIED CUSTOMER
Vehicle Make : Acura
Amazing customer service. Vehicle was not repaired correctly. I had to leave in shop for further repairs
6/8/2017
Christopher R. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome job. From start to finish!! Great staff, daily updates in email, and quick checkout. Car looks like it is brand new. I will be coming back if I ever need body work done. Keep up the superstar status!!!!
6/3/2017
Meagan M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The communication between front desk staff and point person was terrible. And when I finally got my truck back the front passenger floor mat was ripped while the plastic piece was completely missing ... not sure why anyone was in the front when the back bumber was being fixed. Also I was very disappointed to see dirty oil rags resting on the back floor mat when we stopped into get something out of the vehicle.
5/30/2017
Jose M. VERIFIED CUSTOMER
Vehicle Make : Ford
great services fast, easy, in and out fast thank you.
5/26/2017
Gary T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Not happy with communication during the repair. We actually made 3 trips to pickup our car only to be told it was not ready. We did not get one phone call even though I was told they tried, no record of any phone call from Faith. Also returned with a deep scratch on the right rear panel below the gas cap Door.
Not very happy.
5/25/2017
Ernest S. VERIFIED CUSTOMER
Vehicle Make : Ford
Paint doesn't match and is dull
Repairs to doors weather stripping not properly installed and is bent and cracked needs to replaced and properly installed
Was disappointed that it's wasn't clean when pickup hand prints dirty windows to me was left dirty to hide the. Fact paint was dull and doesn't match the rest of car
5/23/2017
Luke M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Shelley, the front desk rep, was amazing. The work was not completed the first time I picked up my vehicle. It was completed the second time. However, the attention to detail was not present. The Jack tools used by faith to lower my spare time were not put back, there was something spilled, perhaps a drink, not really sure in the back and the mats were not placed back correctly.. these seemingly small things coupled with the vehicle still being damaged the first time I was told it was ready make for less than a good experience with faith.
5/23/2017
Joanne G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The ladies in the office are awesome
5/22/2017
Nataya R. VERIFIED CUSTOMER
Vehicle Make : Honda
The work on my vehicle was completed a lot quicker than expected. Thanks!
5/21/2017
Charles M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job on the repairs. Very professional. I would gladly recommend your shop to any person in need of Auto body work.
5/16/2017
Louis W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very Professional and fast repair.
5/13/2017
Frumencio H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great work on paint and body, I understand it can't be as factory .
Few things that could have been done, to be inform that I should bring back my car once the paint is totally dry for buffing. The entire car paint has a rough dust that requires detailing, my gas gage show empty and the light is on, I speculated that it is required to drain the fuel prior to body work and painting, I was just wondering if I can make it to the gas station. Minor interior dust.
Otherwise finish quality not from what I expected but above average.