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Real Reviews from VERIFIED CUSTOMERS
Paul B. VERIFIED CUSTOMER
Vehicle Make : Ford
One of best shops in Reno!
4/8/2021
Francis L. VERIFIED CUSTOMER
Vehicle Make : Jeep
You guys did awesome. And small things like washing the car go a long way. I’ve been on 3 off-road stints since I picked it up from you guys and even the alignment has held up. I can’t thank you guys enough
3/7/2021
Kelsey M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Besides excellent repair work, Liberty Collision offers superior customer service and always keeps the customer in the loop regarding updates on repair work and insurance communication. We have used other body shops in the past, but have continually used Liberty Collision once we found them. We are thankful for their service and always helping our family!
12/16/2020
Chalene L. VERIFIED CUSTOMER
Vehicle Make : DODGE
Amazing customer service. I have 3 small children and I’m very pregnant and I was treated very well. They definitely went over the top to make this entire experience easy for my family. It was a very speedy repair as well. We ended up getting our van back well under the time we were quoted. Super happy with our estimate, service, and repair. Would absolutely recommend others to use them especially for the fact that they take the time and care to go through manufacturer process as well so that everything is done thoroughly and right. Super impressed! Charlie and another younger man in the front were very respectful and easy to work with! THANK YOU!
10/17/2019
Evelyn H. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
We trust Liberty Collision to do an excellent job. They were extremely timely in getting our Chevrolet truck repaired. They even gave our truck a nice bath. We recommend your auto body shop to anyone who asks us.
9/25/2019
Jeannie G. VERIFIED CUSTOMER
Vehicle Make : BMW
Charlie was my contact. He is awesome!!!! He is knowledgeable and kind and he was VERY accommodating!! I would highly recommend Charlie to my friends!! The car was fixed beautifully!
9/17/2019
Bonnie W. VERIFIED CUSTOMER
Vehicle Make : SUBARU
It took a long time but I am satisfied with the results. My car was also cleaned inside and out. I appreciate the attention to detail.
8/22/2019
Fred B. VERIFIED CUSTOMER
Vehicle Make : MAZDA
Outstanding customer service and the repair on my Mazda MX5 was like the accident never happen!! The staff was very friendly and helpful during this process. They took the tome to call me during every Phase of the repair.
8/15/2019
Christopher N. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Super fast and good communication.
7/27/2019
Christina L. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Great employees and awesome customer service will refer family friends to liberty collision my car looks amazing thank you all.
6/20/2019
Lisa C. VERIFIED CUSTOMER
Vehicle Make : Nissan
I spoke directly with Donnie today when I picked up my car. Expressed the reasons why I wasn't feeling good about my experience and feel confident he is addressing those issues.
4/2/2019
Alexa R. VERIFIED CUSTOMER
Vehicle Make : Subaru
You guys were amazing! The work was impeccable and done in a timely manner! On top of that the customer service was great!!
10/25/2018
Sarah K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very nice staff! I had a pleasant experience with Liberty Collision and would happily recommend them.
6/26/2018
Joshua W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You guys were friendly and the repair was great!
2/20/2018
Nathan D.. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very pleased with the service I received from Liberty Collision. From the initial consultation with Carl to picking up my truck, the service was top notch! The repairs were done in a very timely manner and the front bumper looked BRAND NEW! AND they washed my truck! Very happy I chose them for my damage repair.
2/19/2018
Michelle K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Love the staff! Love the new location! Excellent servive. Was in and out in no time.
11/23/2017
Jennifer V. VERIFIED CUSTOMER
Vehicle Make : Jeep
My car looks wonderful and I will refer you to anyone that may need your services. I really appreciate you cleaning the carpets for me. Carl was great to work with. Thank you!
10/10/2017
Karma K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Expertise workmanship and the customer service was impressive
7/25/2017
Barbara H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really liked the text messages keeping me informed of the progress. Job was done in the time frame quoted. Thank you.
7/14/2017
Jim C. VERIFIED CUSTOMER
Vehicle Make : Ford
Good experience fast got my truck out good
3/23/2017