Friendly staff, love everyday updates and good work.
5/23/2015
Robert L. VERIFIED CUSTOMER
Vehicle Make : Audi
I appreciated the service; however, there is a humming noise and slight vibration that I believe to be a bad wheel bearing. As a result of this issue, I was unable to take my car on a trip over the memorial day weekend and was forced to rent a car at the airport From Enterprise. Please give me a ring when you get a chance so we can discuss. Thanks, Rob
5/23/2015
Jan K. VERIFIED CUSTOMER
Vehicle Make : Toyota
I want to thank Kevin and his team for producing very excellent results on my Toyota RAV4 after the grill, hood and windshield were damaged by a tubular projectile that hit my car on I95 North from Richmond last April. Anything was done correctly and on time. I enjoyed receiving email updates on the progress of my vehicle's repair! I would seriously consider using Chantilly Auto Body for any future needs, hopefully nothing too soon!
5/23/2015
James R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent work, friendly people, great customer communications
5/22/2015
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Buick
As always, I was extremely satisfied with Chantilly Auto Body. I especially appreciate the daily updates. I want to also recognize Carol, who helped me when I picked up my Buick Enclave. Carol is a true professional and you are lucky to have her.
Kevin Burke
5/22/2015
Josie S. VERIFIED CUSTOMER
Vehicle Make : Jeep
You guys did a great job. Carol was great in keeping me updated and getting my car done in time for my trip. Thank you!
5/21/2015
Priscilla B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I trust my car with Chantilly Auto Body. I've had service done at Chantilly Auto Body at least four or five different times. And I have never been disappointed. I'm so glad you're nearby.
5/16/2015
Shannon S. VERIFIED CUSTOMER
Vehicle Make : Honda
Carol did an amazing job keeping me informed throughout the entire process.
5/14/2015
Michael J. VERIFIED CUSTOMER
Vehicle Make : Acura
I didn't know you close at 6:00... Would be nice for working single parents if there were a small crew to offer late pick-up for completed vehicles only. Otherwise I must miss time from work as it's impossible to get there by 6:00.
5/13/2015
Alicia W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent job.
5/11/2015
Cristina L. VERIFIED CUSTOMER
Vehicle Make : Ford
Reception of phone inquires were not adequately resolved. I had to physically travel to the shop to determine status of my repair. Initial estimate was significantly lower than final repairs.
5/9/2015
Patrick N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your automated updates/phone calls are appreciated; one less thing to worry about or check on throughout one's busy day. An awesome customer service experience from start to finish, every person at every stage of the process, simply 100% rating - OUTSTANDING! Thank you very much!
5/3/2015
Michael C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone I dealt with was courteous and professional. It was pleasure working with you all. Thanks!!!
4/30/2015
Beryl H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Chantilly Auto Body was great, they did a good job of my car, kept me informed as to what was going on and also had my car inspected for me, I think that was above what they were required to do. If I ever need a body shop I would use them and they have the car rental place next door. Very convenient.
4/29/2015
**** N. VERIFIED CUSTOMER
Vehicle Make : Volvo
My experience with Chantilly Auto Body was wonderful. My repair exceeded all my expectations, you cannot that the car had been damaged.
4/28/2015
Robert B. VERIFIED CUSTOMER
Vehicle Make : BMW
Outstanding service from the time I brought my car in until the day I picked it up
4/27/2015
Denise H. VERIFIED CUSTOMER
Vehicle Make : Jaguar
They did a beautiful job. It will take some time for the top of the door to match the roof (pretty noticable tone change between the two) but they did beautiful work. No sign whatsoever where they did their work which is the way it should be. The only thing I was a little disappointed about (opportunity for improvement) was that they didn't appear to have fully detailed the outside of the car. It looked like they just polished and buffed the side they had worked on but hadn't spent any time to make the rest of the car look detailed as well. Perhaps it was pollen that got on the car while it sat in the lot for at least half a day, but still, it should be presented to a customer spotless all around when coming from a body shop.
4/25/2015
Timothy C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Chantilly Autbody and the Enterprise Car Rental Desk inside that same facility were both fantastic. Excellent experience.
4/22/2015
**** C. VERIFIED CUSTOMER
Vehicle Make : BMW
Work looks like it's high quality and I appreciated the regular updates on the status of repairs