It was nice to get emailed updates throughout the process.
9/7/2017
Frank I. VERIFIED CUSTOMER
Vehicle Make : Ford
They did good.
8/24/2017
Leona B. VERIFIED CUSTOMER
Vehicle Make : Ford
Was pleased how everything went smoothly and thanks to David Mengel for keeping us updated and returning any of our calls. All went well. That dang ground hog sure did a number on the car. So far car running great, glad to have it back.
8/18/2017
Lisa C. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job, great communication. Thank you. Lisa C
8/2/2017
Richard P. VERIFIED CUSTOMER
Vehicle Make : Ford
keep up the good work
7/25/2017
Richard G. VERIFIED CUSTOMER
Vehicle Make : Ford
Work was done professionally and completed on time. Looks great
7/17/2017
Peter S. VERIFIED CUSTOMER
Vehicle Make : Ford
My only comments would be to provide more useful correspondence with regards to the damage and repair process timeline. An automated email saying we have your vehicle and the job is 52% complete just doesn't cut it for me. When asked I was provided with the specific information I was looking for on the repair and timing. However, it seems that this level of information should be communicated to all regardless of the needs of an individual customer.
6/11/2017
Joni G. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks for everything!! We appreciate our car done in a timely manner!! And looks good!
5/9/2017
Danny W. VERIFIED CUSTOMER
Vehicle Make : Ford
Keep providing the excellent service I received
4/20/2017
Paul F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent body work, fast and friendly service. Highly recommend!!!
2/14/2017
Richard P. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional, kept me updated about my repairs
2/3/2017
David H. VERIFIED CUSTOMER
Vehicle Make : Ford
Very friendly customer service always found out about status when I called. Car was cleaned on inside and outside. OUTSTANDING. Thank you for the excellent job!!!
1/26/2017
Jason C. VERIFIED CUSTOMER
Vehicle Make : Ford
Just picked the truck up but all seems good
1/19/2017
Kirk S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great work
1/7/2017
Anthony A. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Courteous service people, fast service, and quality work.
12/9/2016
Kenton L. VERIFIED CUSTOMER
Vehicle Make : Ford
iT WAS QUICK & EASY! tHANKS
11/15/2016
Terry L. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated the emails keeping me informed of the progress of my vehicle. MY car looks brand new again. The body repair was second to none. THE repair of all the other parts were replaced with oem, for the most osrt, which is great. A nice job there as we, thank you
11/8/2016
Ellen B. VERIFIED CUSTOMER
Vehicle Make : Ford
Your email system indicated my vehicle was done a day earlier than it was. Was prepared to pick up vehicle, when called to ask to be picked up, was told was not ready that it was a AAA mistake. How can it be AAA when the email comes from Hines Park. This created an issue for the following day travels.
The repair itself looked good, no issues and car was returned cleaned. Very satisfied with the repair itself.
11/2/2016
Emily B. VERIFIED CUSTOMER
Vehicle Make : Ford
Thorough and efficient car service. Authentic customer service. I also appreciated the text updates regarding the status of my car repair. I would recommend Hines Park Ford Collision to other inquiring customers. Thanks again for all of your assistance!