It was a great experience to have Abra taking care of my car. I love the fact that they kept me uptodate of what was happening to my car from the beginning until it was done. Syed Mahmood was great communicating with me and updating me with was happening with the vehicle. Very attentive. I hope I am not involved in a car accident in the future but if it happens for sure I will use ABRA again without hesitant.
9/22/2015
Alexander V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was very un satisfied this time not with Lisa or Stephanie but with the estimator sayed he does not follow through on things I found myself calling him numerous times to find out information regarding my vehicle in comparison to my first visit with abra I would go back but would not want to have sayed assist me I would rather have Sean he was very amazing explaining everything each step of the way as well as selling me and giving me updates whereas this time I don't feel I got that which added so much worry and stress in my end however I am very appreciative of the Lisa and Stephanie they did an amazing job as always
9/4/2015
Ronnie M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good communications on the status and forecast schedule for completion
8/28/2015
Bonnie F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Stephanie, Lisa, Shawn and everyone at Abra in Schaumburg have taken customer service to another level. They went out of their way to provide little extras that were not expected but very welcome.
8/13/2015
Billy A. VERIFIED CUSTOMER
Vehicle Make : Jeep
They did a terrific job and I will be using them forever.
8/11/2015
Jessica B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Amazing customer service from start to end. Between phone call updates and text message updates we were aware of the status of our car all along the way. They went above and beyond servicing the car quickly knowing that we want to try and save money on a rental. Great company and great employees. Would highly recommend this company
7/30/2015
Sandy W. VERIFIED CUSTOMER
Vehicle Make : Acura
Great job! Sean and Lisa terrific customer sercice!
7/30/2015
Gary L. VERIFIED CUSTOMER
Vehicle Make : Honda
Good job.
7/30/2015
Eric G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for your great work!
7/7/2015
Laurie F. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Prompt and friendly service! Unable to tell my car was damaged.
Completely satisfied with my experience.
6/26/2015
Evelyn G. VERIFIED CUSTOMER
Vehicle Make : Honda
Exellent.
5/31/2015
**** S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Courteous people and professional work. The detailing was a nice plus! A first-rate outfit.
5/31/2015
Christina R. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you.
5/31/2015
Ricky Z. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I like it
4/22/2015
Michael L. VERIFIED CUSTOMER
Vehicle Make : Ford
I wish to personally thank and express my gratitude to all the folks at the ABRA Auto body shop in Schaumburg at 1429 Wright Ave. My experience with them was fantastic! I especially wish to speak highly of Shawn St Amand and Lisa Sclefani. From the moment I dropped off my damaged Ford Freestar to the time I picked up my pampered, pristinely detailed, rejuvenated Freestar, I was treated like a welcomed friend, not just a customer. Shawn catered to my curiosity, being a DYI kind of guy myself, about the entire restoration process. He proudly highlighted all the work his body guys did to repair my car. It is quite refreshing to build a rapport like that and feel that personal touch. Lisa too greeted me with a warm, friendly demeanor. Immediately, I felt at ease and that I was leaving my car in capable hands. I can't speak kindly enough about Shawn, Lisa, and everyone at ABRA. Be assured that I will let my friends and family know about my experience, and I will let them know where they should go for this kind of great service.
Thank you so much! Kindest Regards and best wishes, Michael L
4/9/2015
Unknown G. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Excellent service
3/21/2015
Liliosa D. VERIFIED CUSTOMER
Vehicle Make : Honda
Kept me updated .Work was done timely.Thank you.
3/16/2015
Marc C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very good and keep it up! Car looks like brand new!
3/10/2015
Larry P. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent customer service and attention to detail.
3/9/2015
Lindsay P. VERIFIED CUSTOMER
Vehicle Make : Nissan
I love the friendly customer service and detailing of my car inside and out!!!