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Real Reviews from VERIFIED CUSTOMERS
Rhett M. VERIFIED CUSTOMER
Vehicle Make : Subaru
My car looks brand spanking new. Could not be happier with how everything turned out. Thank you for taking such care of my car!
11/29/2018
Austin H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you very much. High quality service. Very communicative. Everyone I spoke with was very friendly.
11/22/2018
Gerald P. VERIFIED CUSTOMER
Vehicle Make : Honda
Your business gives terrific service. I very much appreciated being told that I could make a claim for loss of use for my car even if I didn’t rent a car. Many thanks!
11/14/2018
Umetsu.pearl K. VERIFIED CUSTOMER
Vehicle Make : Honda
Quality of repair appears good. However, the car was not ready on the promised date of Friday, Nov 2 both by e-mail and phone. Nobody contacted us to let us know Cook's would need more time. My husband took took time off work to pick it up so he was inconvenienced. Also, the fact that Cook's had to keep it a few more days over the weekend without prior notice was a hassle for us.
11/7/2018
Brooke W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My car has NEW scratches and scrapes all over the place and the back tail light is still broken! I am so frustrated.
11/2/2018
Box.jeanne L. VERIFIED CUSTOMER
Vehicle Make : Toyota
You were all professional and helpful. In fact, went out of your way to make sure all was taken care of.
10/13/2018
Ruth H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great job, it looks like new! Thanks also for cleaning up my car so nicely and working with me to get it out of there on time!
10/11/2018
Seth T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice work!
9/29/2018
Erika W. VERIFIED CUSTOMER
Vehicle Make : Honda
Appreciated the thorough and high quality work and the digital communication tools!
9/18/2018
Jacquelyne E. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everyone at cook's is very nice and really helpful. Thank you for fixing my car!
9/18/2018
Gary K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Did a nice job on windshield and rock ding,however it was agreed that 3 minor scratches would be touched up.This had not been done. When I pointed this out to Jeff (?) he rushed in and got some touch up paint and happily took care of it. Unfortunately he chose the wrong color and the 3 blemishes are much more noticeable than before. I'll stop back in next week. Other than that, GREAT JOB!
8/11/2018
Lindsay T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thanks for being so efficient and keeping me updated on my car!
1/31/2018