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Real Reviews from VERIFIED CUSTOMERS
Dulce N. VERIFIED CUSTOMER
Vehicle Make : Mazda
This is my second time coming back to get a repair done and the environment and staff are the best people to work with. They understand and empathize with you. The repairs on both cars have been exceptional. They look brand new!
11/11/2017
Shane H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very good experience working with everyone at First Collision. .
11/7/2017
Yvonne F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Customer service was first class. Car looks great.
11/2/2017
Lucero L. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did a great job on the body work of,my,car. I appreciate how they sent text message updates to my phone about my car.
11/1/2017
Ronald A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great work and saved me $200! Thanks!
10/25/2017
Shannon S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great friendly customer service. Car looks great.
10/24/2017
Barbara L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Happy and satisfied with repairs and staff. Good experience. Very professional and personable. Especially Joel, I think he should get a raise. Blessings to you all.
10/17/2017
Velinda S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Appreciate Joel keeping me updated the entire time!
10/16/2017
Tobin H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Honestly, it was the best experience. Jeremy was great. It was good to get daily text updates.
10/14/2017
Daniel B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great service! They kept me informed without being overly communicative, hit all their estimates precisely and did a fantastic job on the repair.
10/13/2017
David H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very helpful staff. Results were great!
10/13/2017
Tom H. VERIFIED CUSTOMER
Vehicle Make : Ford
I had to wait for 30 mins after I arrived there for my car to be ready even though I was told that it was finished days earlier. I was told that the reason I had to wait was because it was being detailed. When I was given the car back it was filthy inside and out around the repair area, with dust and polishing compound all over. When I asked about he mess I was told that they had to buff the area one last time and they did it after it was cleaned. The car didn’t look like it had been clean and there were dirty footprint all over the floor mats. The repair itself was very good but the detail of the finish was really bad.
10/10/2017
Kip &. VERIFIED CUSTOMER
Vehicle Make : Ford
Thing on time and as promised. Great job..
10/6/2017
Leonard C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Appreciated the updates on the vehicle status and the fact that it was completed ahead of the estimated date. The personal I met with were friendly and seamed quite efficient.
9/30/2017
Michael L. VERIFIED CUSTOMER
Vehicle Make : GMC
Ok
9/26/2017
Kayla P. VERIFIED CUSTOMER
Vehicle Make : Kia
Very friendly and kept me updated the whole time!
9/26/2017
Linda W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent work. Will refer others...
9/22/2017
Valeria A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Friendly fast service!!! Hopefully I won't need your services again but if I ever do I will be back.
9/21/2017
Annette G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazong serv8ce by both Jeremys, I liked that they kept in touch and that they used mostly Toyota parts. Willing to listen to my concerns about paint having a mild orange rind exterior, feeling too rebuff should I desire now or in the near future. The Finish looked great. I was just concerned about Toyota figuring that I had had it painted and presuming it was in an accident, which it really wasn't. It's simply got scratched by a fence. Everybody treated me quite well, the receptionist stage 10 minutes later than her time when she got off for me. She continued to maintain professionalism and friendliness despite myself accidentally keeping her late. Another guy came out with a cardboard box to help me organize and transfer my things from the rental to my vehicle. I couldn't have asked for more attention to detail. I will recommend your body shop to any friends if they should need one
9/20/2017
Diane W. VERIFIED CUSTOMER
Vehicle Make : Mazda
We appreciate the team's willingness to work on color matching until it was right. Also the attitude of "we want you to be 100% happy with with the final product."
9/15/2017