Jay was great and kept me informed throughout the entire process. Definitely made me a lifetime customer.
8/13/2019
RACHEL C. VERIFIED CUSTOMER
Vehicle Make : HONDA
Daniel is awesome and has great customer service. Not to mention the work was perfect. Thank you!
8/8/2019
LINDA G. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Jay Byers exceeded my expectations in the following areas: professionalism, explaining each step in detail with respect & courtesy. Everything he told occurred just as he said. He texted updates & called also.
He is a tremendous asset to your company & models the way for every other employee if they are watching & want to learn.
He was personable & sincere in every interaction.
8/7/2019
PAT H. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I was told the car would be ready on Friday but Jay called me Friday and said it would not be ready till Monday. I do understand that things can happen but all week he had been saying Friday. So it was a little upsetting that I had to wait all weekend.
8/6/2019
Valerie D. VERIFIED CUSTOMER
Vehicle Make : Ford
Our bed cover was installed backwards. I called twice and never got a call back. I want to take my truck to where the bed cover was installed originally. I have lost all trust in your company. Mostly mad about never getting a call back to resolve the problem. There are other small issues as well. Not very happy right now.
8/3/2019
JILL D. VERIFIED CUSTOMER
Vehicle Make : HONDA
Jay was amazing! I asked if it could be finished early and he made it happen! His calm demeanor made us all relax. A big thank you to him!!!
8/2/2019
BARBARA C. VERIFIED CUSTOMER
Vehicle Make : CADILLAC
Thank you Jay, for going above & beyond to get the approval of repairs from my insurance company! I was SO HAPPY to finally get my car repaired and painted correctly! I LOVE the outcome! Thank you again for your service! I will highly recommend your business!
7/24/2019
SCOTT H. VERIFIED CUSTOMER
Vehicle Make : DODGE
thanks for your attention to detail and good customer service.
one thing, there is considerable tape residue on the door that was painted; what can i use to get this removed?
7/11/2019
ANDREW L. VERIFIED CUSTOMER
Vehicle Make : HONDA
Need to schedule a follow up to fix wire harness and light hanging out of interior door panel.
6/24/2019
Thaddeus M. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Jay did an outstanding job communicating with us while our vehicle was being repaired! He went above and beyond our expectations!
The car looks amazing! Definitely brought the “new” back!
We could not be more please with the end result!
6/11/2019
Ningrit F. VERIFIED CUSTOMER
Vehicle Make : Ford
Jay provided excellent customer service! We will definitely do future business with your company. All repairs were done just as we wanted.
5/3/2019
Melanie H. VERIFIED CUSTOMER
Vehicle Make : Kia
Jay was so helpful in walking me through the process of getting my car repaired. I felt totally confident in the work being done and appreciate the constant communication. Thank you to the entire team for all of your help!
5/2/2019
Charles H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Jay was great!
5/1/2019
Jaime W. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service.
4/27/2019
Dipak P. VERIFIED CUSTOMER
Vehicle Make : Kia
Jay has been for the car process very well.
He will call me next week for the touch paint, and the license plate cover.
4/26/2019
Manolito C. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Excellent service .Staff are friendly . Jay very
detailed when he explained the repairs done to my
SUV.Thanks Fix Auto !!!
4/26/2019
Carmel E. VERIFIED CUSTOMER
Vehicle Make : Honda
Great, fast and friendly service. Made the whole process super easy!
4/20/2019
Bryan N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing service, car looks great!
3/30/2019
Peggy R. VERIFIED CUSTOMER
Vehicle Make : Dodge
We had a prior bad experience with the auto body we were sent to and then we went to Poway Fix Auto everyone there was really helpful and so personable, it made us feel so much better leaving the car in good capable hands. The communication was wonderful.
Thanks for the great job and professionism!
Peggy R