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Real Reviews from VERIFIED CUSTOMERS
Linda M. VERIFIED CUSTOMER
Vehicle Make : GMC
This is the second time I had repairs on my cars.2 different cars.The service was FANTASTIC!!!Iwould recommend very highly.THANKS ABRA FOR THE EXCELLENT SERVICE
7/18/2019
Benjamin E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Happy with the quality. Not sure why they have a one star rating
7/12/2019
Herman &. VERIFIED CUSTOMER
Vehicle Make : Buick
I was completely satisfied with the finished product of the repairs of my car.Appreciated how I was always updated with each step.
7/11/2019
Kimberly B. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything is fine so far!
7/5/2019
Ronald S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wonderful job guys !!!
7/1/2019
Stephen S. VERIFIED CUSTOMER
Vehicle Make : Buick
Great job, and I will be back or refer a friend if the need occurs. Thanks, Stephen S
6/29/2019
Regina W. VERIFIED CUSTOMER
Vehicle Make : Ford
Went very well. Was surprised it was so easy & fast
6/29/2019
**** P. VERIFIED CUSTOMER
Vehicle Make : Kia
You can improve by living up to your mission statement : Everyone at ABRA shares a common mission. Every step we take is designed to get the job done to your satisfaction. We take pride in fulfilling our promise. Emphasis on "get the job right to your satisfaction." My experience was met with nothing but excuses instead of a solution to possibly rectify my situation. My paint didn't match up. A good **** can match up paint and a mediocre **** will just paint. The insurance company paid for my repairs and if the paint didn't match up you guys should have repainted it. I chose ABRA based on the positive reviews that I read but unfortunately some of those reviews are those of the former shop. Very misleading to say the least. Theres definitely the feel of a corporate structure. I had plans to have additional work performed based on this first experience. But that DEFINITELY won't happen. I needed paint work on my other vehicle and alloy wheel repair on my vehicle that was just there. Two missed opportunities for possible upsells, good reviews and future referrals That being said I can't leave a positive review or refer this shop until an amicable solution can reached. Again emphasis on "get the job right to your satisfaction".
6/28/2019
Vanessa A. VERIFIED CUSTOMER
Vehicle Make : GMC
Great job
6/24/2019
Cierra T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Angel went above my expectations to make sure I had everything I needed and got my car back before I went on vacation. She is wonderful and I will be recommending your shop to everyone because of her service.
6/23/2019
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looks great
6/23/2019
Ingrid E. VERIFIED CUSTOMER
Vehicle Make : GMC
I’m not sure where to start, I’m overwhelmed with satisfaction. The employees were so professional. They kept us updated throughout the whole process. Our vehicle was completed within a week. If in the future I need auto body I will definitely use Abra also, I will recommend to friends. Thanks so much for taking care of our auto body needs
6/22/2019
Charles M. VERIFIED CUSTOMER
Vehicle Make : Nissan
The service I reviewed was excellent Top Notch!!!!! I will highly recommended anyone that can and or need your services in the future. You all ROCK!!!!
6/20/2019
Lexie M. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car was fixed which was great but I was promised my car would be fully detailed and cleaned and it looked exactly how it did when I brought it in.
6/18/2019
Relda D. VERIFIED CUSTOMER
Vehicle Make : Nissan
The extra efforts to deliver the car by the weekend were greatly appreciated. Thank you.
6/17/2019
Shirley K. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair of my front fender was quickly completed and it looks great - just like new. Mindy sent me frequent updates keeping me informed on the progress of the repair. Everyone was very nice and friendly and they did a great job fixing my car. Dropped it off on Monday and it was done on Friday. I will definitely use ABRA again if I need to have bodywork done
6/15/2019
Larry D. VERIFIED CUSTOMER
Vehicle Make : Ford
I thank you
6/12/2019
N Steven. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
So far, no rattling or air leaks! Great job! Rests my opinion with the sell out of White to ABRA. Heard that quality dropped off after the change, only recognized George from the last group of employees!
6/11/2019
Craig K. VERIFIED CUSTOMER
Vehicle Make : Ford
I like how they kept you updated on your car's progress good service good staff
6/11/2019
Christopher W. VERIFIED CUSTOMER
Vehicle Make : Dodge
The wife said the truck looked better than when I got it
6/9/2019