Communication was great. It was helpful to get the daily emails.
The computer system seems to work well, except for 'text' it requires you to subscribe to premium messaging (thru Verizon). I did notice the "paint" email came thru at very end of day / over night at ****:22am, so not sure if it's a glitch in system with that particular process list item, but I thought I'd mention it. *maybe others have noticed, as it was mentioned on my first call as a possibility.
I appreciated the extra attention and ride along to address my concerns when I picked up my car.
11/9/2018
Sheri V. VERIFIED CUSTOMER
Vehicle Make : Acura
Chris replaced my windshield wipers at my request, outside the service work done. That was very helpful.
11/6/2018
Jacqulyn . VERIFIED CUSTOMER
Vehicle Make : Toyota
Great repair and service.
11/3/2018
Joshua K. VERIFIED CUSTOMER
Vehicle Make : Ford
Repeat customer
11/2/2018
Deborah G. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service, communication, and all around work.
11/1/2018
Diane P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I had a GREAT experience. Everyone was very friendly, the work was great and my car was done on time. I would definitely recommend them to anyone
10/26/2018
Frank E. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work. Josh and his team did a great job.
10/19/2018
Katie B. VERIFIED CUSTOMER
Vehicle Make : Kia
All the staff were all friendly and helpful. I got text messages to keep me updated on the progress of my car and the repairs were done in a timely manner and everything was very easy. Thanks for the great customer service and for making it easy!!
10/19/2018
Patricia K. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks for fixing my Ford in such a timely manner. Looks good as new. Thanks
10/15/2018
Laura C. VERIFIED CUSTOMER
Vehicle Make : Ford
Abra kept us apprised at every step of our repair along the way. The staff was very friendly and easy to work with. (We had contact with Shawna and Chris. Both were knowledgeable and wonderful to work with!) My son even had a special request regarding preserving a decorative grille tag that he had purchased and did not want to lose. Chris made sure that detail was taken care of! We appreciate ABRA's attention to that and all the other details of our repair.
10/15/2018
Jennifer R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Can’t believe how easy this process was. Thank you!
10/10/2018
Craig L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service and customer care is always great.
10/3/2018
Marlee K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Quick, friendly, and easy to deal with!
9/27/2018
Craig L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great work and great job performance. Very happy with the outcome.
9/27/2018
Joseph H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Timely and quality work. Kept me informed. I will recommend
9/19/2018
Brandon J. VERIFIED CUSTOMER
Vehicle Make : GMC
Easy transaction with a friendly staff. Constant updates, I always knew where my truck was in the process.
9/18/2018
Kaitlyn B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Car looks great! Everyone was super nice and my car was all clean when I hit it back!!!
9/16/2018
Kim W. VERIFIED CUSTOMER
Vehicle Make : Ford
They were very professional and did a great job fixing my car. Mr Gordon was very thorough and a perfectionist when it came to making sure that my car was repaired correctly. I appreciate that kind of dedication.
9/12/2018
Paul M. VERIFIED CUSTOMER
Vehicle Make : Dodge
I received an email stating my truck was completed and ready to pick up on Friday at 6:01pm but did not receive a call regarding my truck and when I called Saturday morning to schedule pick up I was informed my truck had been shipped to a different unknown location and that I wouldn’t be able to get it back until after the holiday weekend on Tuesday. 4 extra days without my vehicle and 4 extra days of a rental vehicle was quite frustrating. Otherwise so far service seemed to be good. I am looking forward to seeing the completed job.
9/2/2018
Sandra L. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Very professional. I like the attention to detail. Also the communication is outstanding.