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Real Reviews from VERIFIED CUSTOMERS
Rickey O. VERIFIED CUSTOMER
Vehicle Make : Subaru
Kristine was a pleasure to work with and so far the quality has been outstanding. The professionalism I saw by all was outstanding.
12/2/2017
Charice M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent job, as always.
11/1/2017
Hart J. VERIFIED CUSTOMER
Vehicle Make : Ford
Very very satisfied. Schaefer is my best shop experience ever. Customer care are 100%. Thank you very much.
10/31/2017
Marie D. VERIFIED CUSTOMER
Vehicle Make : Honda
Schaefer Autobody always kept me posted on my car’s repair, very knowledgeable and friendly, and made for a smooth repair problem cars. Thanks to everyone at Schaefer in O’Fallon IL!
10/21/2017
Alice T. VERIFIED CUSTOMER
Vehicle Make : Honda
Kristina Challis was the only representative I interacted with throughout the ordeal. She treated my case with the upmost urgency and expedited service was commendable. Detailing the interior and exterior of the vehicle was a nice touch and much appreciated. Seamless drop-off, pick-up, and rental vehicle saved time. Job well done thank you.
10/19/2017
Amanda B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Christina at the ofal IL location was wonderful. She kept me up to date everyday and my repair was done in a flash. Highly recommended! Thank you. You all did a great job.
10/14/2017
Debra T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Kristina kept me posted through the whole process. I'm thankful for that. My car looks great. Thanks to everyone who works there. The service is great! Thank you so much!
9/29/2017
Marc M. VERIFIED CUSTOMER
Vehicle Make : Buick
Car came out all shiny and sparkly. Very happy with the e-mail updates and whole process went smoothly.
9/15/2017
John R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service and timely work on my Prius.
9/8/2017
Eleanora M. VERIFIED CUSTOMER
Vehicle Make : Ford
Very friendly, didn't awesome job and didn't take long and keep me updated on what was going on thank you very much
9/6/2017
Donald M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Courteous and quality service and repairs.
8/18/2017
Daira C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Audrey was very professional and kept me updated with the progress of repairs to my vehicle. She provided excellent customer service!
7/22/2017
Bryan T. VERIFIED CUSTOMER
Vehicle Make : Subaru
The whole team did a great job! I was always updated with where they were in the repair process( Thanks to Christina,Audrey,and Christie).I'm extremely happy with the work done to my car.This wasn't the first bodywork that's been done to my car. The previous shop did not do so well in blending the new paint with the original color so I was skeptical when I brought my car to Schaefer because I was concerned Iwould get the same result. In the end, you guys erased my doubts and I would definitely consider/recommend this place in the future.
7/22/2017
Christopher R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Friendly knowledgeable service. I had a time crunch and they delivered prior to their estimate. Would recommend to others
7/20/2017
Mary G. VERIFIED CUSTOMER
Vehicle Make : Mazda
the updates were greatly appreciated.
7/16/2017
Donald C. VERIFIED CUSTOMER
Vehicle Make : Kia
We received excellent customer service. We really appreciate everyone going above and beyond to ensure we were well taken care of Thank you!
6/30/2017
Jeff T. VERIFIED CUSTOMER
Vehicle Make : Acura
Superb work! Audrey and Kristina were excellent at keeping me up-to-date woth the status of my car. Would definitely recommend!
6/23/2017
Marc E. VERIFIED CUSTOMER
Vehicle Make : Honda
Great daily updates on the status of repairs.
5/9/2017
Steven S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Our service was completed to our satisfaction and in a timely manner. Everyone we spoke to was professional and explained all of our repairs to us. All communication was done in a very timely manner and our vehicle was completed before the estimated completion date.
4/18/2017
Michael S. VERIFIED CUSTOMER
Vehicle Make : Ford
I was extremely impressed with the communication during the repair. I was also impressed with Christina and everything she did for us to make the details as painless as possible. Thank you
4/14/2017