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Real Reviews from VERIFIED CUSTOMERS
Cindy M. VERIFIED CUSTOMER
Vehicle Make : Mazda
You guys are professional, respectful, and prompt. Thank you! I hope that I will not have to see you in the near future, but in the unforeseen future, should I need work completed on my car, you guys are the ones! Cindy
1/26/2019
Brian C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Friendly and very professional high quality service. Will recommend ABX to my friends. Thank you!
1/5/2019
Delmar Car. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent service with very quick repair time. Fair and honest pricing.
12/6/2018
Bruno K. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Thank you for doing a wonderful job on my car. I would definitely refer you to a friend.
9/27/2018
Ron M. VERIFIED CUSTOMER
Vehicle Make : Ford
The service was excellent and very friendly. The repairs were done perfectly. Dr. Ron M
9/5/2018
Michael H. VERIFIED CUSTOMER
Vehicle Make : Honda
Work done was perfect, and I was very impressed with both the professionalism of John and the ABX staff, and the level of communication regarding job progress. Will highly recommend to others!
9/1/2018
Nick K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service!
8/23/2018
Angelina D. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Kept in contact throughout the process. Great work. Friendly employees.
8/20/2018
Deborah T. VERIFIED CUSTOMER
Vehicle Make : Lincoln
ABX was amazing!! John took care of us from A to Z. We will go to ABX a time needed in the future!
8/10/2018
Mark C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated the timely and professional communication from Susan throughout the repair process. The sending of the pictures was a nice touch. Thank you for helping to make my mishap a positive experience.
6/7/2018
Cassandre P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good work and caring to keep us updated in a timely manner
5/23/2018
Stephen L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very efficient and friendly! Highly recommended!
5/18/2018
Rita W. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was a great experience from start to finish. The customer service and knowledge of all employees was exceptional. The work done to my car was perfect. It's impossible to see any signs of damage. My car is clean and looks brand new and the repairs were completed on time.
5/8/2018
Deborah D. VERIFIED CUSTOMER
Vehicle Make : Ford
Customer service is top notch!!
4/12/2018
Kristen J. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Professional, friendly staff that kept me updated on the status of my car and the car was ready when promised.
3/31/2018
Karlene S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Grateful that John made sure the parts fit correctly and came together well
3/30/2018
Shawna N. VERIFIED CUSTOMER
Vehicle Make : Honda
So happy with ABX. Great communication and timely service!
3/30/2018
Michael M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service was horrible. John Burkhart was horribly rude. The receptionist had indicated to us that our deductible would be waived due to some issues; however when we got there she informed us we would be paying it. Rather than argue we just paid. John was rude. We had to have it sent to another shop. We later found out they were driving our vehicle. We were told by John the vehicle would be towed. The vehicle was low on gas and a ton more miles on the vehicle when picked up and some God awful rap station at full blast. There were a lot of issues with the whole experience. The receptionist also indicated we could have the work finished at Poway, but instead it went back to John Burkoff. The wheel that was repaired now has tire issues. Fairly new tire and was not having issues when we dropped it off. We will be alerting our carrier as well as reviews on Social Media as to our experience. Also, when we dropped of the vehicle, the receptionist and Nadine were rude.
3/16/2018
Erin E. VERIFIED CUSTOMER
Vehicle Make : BMW
Awesome customer service. John anticipated all my concerns and addressed
3/10/2018
Gillian V. VERIFIED CUSTOMER
Vehicle Make : BMW
Great experience. John B kept me updated on the repair status. When I called the office everyone I spoke to was courteous and helpful.
3/9/2018