It is never fun needing to have your car repaired. Fortunately, when I walked into the collision center I met Brenda. She was friendly, helpful and went above and beyond to take care of my repair needs. She kept me informed of the progress of my repairs and made sure I was completely satisfied with the work that was done. She earned a loyal customer for life. If I ever need additional repairs I will bring my cars to her.
5/25/2018
Jennifer P. VERIFIED CUSTOMER
Vehicle Make : Mazda
All went smoothly
5/4/2018
Sarah S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Brenda is awesome!
5/1/2018
Lee L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The experience was seamless, Brenda was great to work with. I really enjoyed the text alerts. Thanks again.
4/27/2018
Karly B. VERIFIED CUSTOMER
Vehicle Make : Audi
Great service and quality repairs to my S4
4/20/2018
Judith W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Brenda and Anita took very good care of me as I had to go in uncharted territory. Thank you for a good experience!
4/20/2018
Devon M. VERIFIED CUSTOMER
Vehicle Make : Ford
Prompt and friendly service .
4/17/2018
Louise S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Brenda was great to work with. She kept me informed.
4/17/2018
Nicholas R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job, friendly and timely service
3/27/2018
Michael W. VERIFIED CUSTOMER
Vehicle Make : Honda
Accommodating to my time constraints and efficient and provided text updates. Most satisfying experience with repair I ever had.
2/24/2018
Linda A. VERIFIED CUSTOMER
Vehicle Make : Ford
Brenda took good care. I bought my Escape at Tommy Vaughn for location and service. Good job. Also Enterprise took good care of my rental car need. Linda A
2/3/2018
Todd B. VERIFIED CUSTOMER
Vehicle Make : Ford
I rarely ever right reviews. Brenda’s service was top notch and would make me return to Tommy Vaughn for future repairs.
1/28/2018
Rodney W. VERIFIED CUSTOMER
Vehicle Make : Ford
Sincere friendliness and professionalism! The way a department dhiuld be and an example for others. Highly recommend them.
1/17/2018
Joe G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thank you for excellent services.
1/10/2018
Linda M. VERIFIED CUSTOMER
Vehicle Make : Ford
Brenda is a very good Service Advisor and my husband and I Love her to deaf. She is a very nice person and she is very smart to the Ford products. She says what she is going to deliver to her customer and she stands behind her word. She needs to be a recognize for the good CUSTOMER SERVICE she gives to her customer . Thanks Linda M
10/3/2017
Shanna T. VERIFIED CUSTOMER
Vehicle Make : Buick
Brenda was fantastic to work with!
She's thorough, efficient & takes great care of her customers!
7/28/2017
Linda G. VERIFIED CUSTOMER
Vehicle Make : Ford
I was 99.9% satisfied. The corner of my license plate was bent when the holder was broken. Because the license plate had to be removed and placed on the new holder, it would have been nice if it had been straightened. Now I have to do it myself or it will bother me.
The body work looks great. Love the carwise app! Brenda and the adjuster were great! Fixed fast!
Will recommend Tommy Vaughn!
7/14/2017
Sandy G. VERIFIED CUSTOMER
Vehicle Make : Ford
Very speedy service. Very polite personnel. Very professional
7/14/2017
Dorothy R. VERIFIED CUSTOMER
Vehicle Make : Ford
Brenda was great. Explorer looks fantastic. Thanks
7/7/2017
Tamara H. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys made everything very simple and straight forward. Thank you!! The finished product is great.