The emailed updates stopped several days prior to projected completion. This required multiple calls and rescheduling cancelled appointments on the projected day when the car was not finished.
1/20/2017
Debra L. VERIFIED CUSTOMER
Vehicle Make : Buick
Thought you did a good job of communicating about my car repair, what kind of time line to expect and the progress along the journey to completion.
12/30/2016
Edward E. VERIFIED CUSTOMER
Vehicle Make : Honda
the ladies at the front desk were always friendly and efficient. Jorge did a great job of taking car of my car.
12/6/2016
Relton S. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys are the best. Appreciate your outstanding service
11/3/2016
Casey S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you Frank and**** for getting my Nissan Rogue all fixed up and shinning like new. I trust you guys with my vehicles over anyone else and appreciate all the hard work you put into making your customers happy!
10/21/2016
Michelle V. VERIFIED CUSTOMER
Vehicle Make : Honda
I hope to never need you again but without a doubt there is no other body shop I will use! And George was wonderful so responsive and awesome communication... He's a GEM!! Keep up the awesome job! PS - I am friends with Ron and Ann Averett and they highly recommended you and I'm so glad they did!
9/22/2016
Ronald O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick , courteous , professional, and great work well done. Perfect restoration. Thank you !
9/7/2016
David S. VERIFIED CUSTOMER
Vehicle Make : Ford
Dennis was great to work with. He kept me informed as to what repairs were in progress and provided timely updates on the estimated completion. Repair was excellent - good as new. I am very satisfied!
9/3/2016
Maribeth G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you so much
8/27/2016
James R. VERIFIED CUSTOMER
Vehicle Make : Ford
Car looks like it did before it needed a body shop, and it was done sooner than expected.
8/14/2016
Robert K. VERIFIED CUSTOMER
Vehicle Make : Subaru
The service was extremely professional. I own a business and have 30 employees hope to have to same level of professionalism as you have there. Nice job
8/3/2016
Earl T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jorge did a great job. He was very informative letting me know the status of my vehicle on a daily basis. He has an eye for perfection and was well executed when the vehicle was returned.
7/23/2016
Julio S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great service !
7/15/2016
Kenneth S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great staff, very professional just all around great service.
7/10/2016
Debra S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The repair work performed on our VW Passat 2013 was excellent. I appreciate the product delivered; it looks like a new car.
Thank you.
7/9/2016
Phyllis G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Did excellent work!
6/5/2016
Alana H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Awesome work! Great communication! Will definitely recommend and return (hopefully I won't need to ????)
Thanks again.
5/24/2016
Cheryl M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Once again, Frank's Auto Body has done an outstanding job of repairing our vehicle. The car was completed one day ahead of schedule and they went the extra mile to buff out several other areas of the car to make the vehicle look brand new. I highly recommend Frank's Auto Body and all of their team members.
5/16/2016
Casandra B. VERIFIED CUSTOMER
Vehicle Make : Nissan
As always great job from start to finish. Which is why you've been the only choice since '95. Thanks all