This is our third time having you fix our vehicles and all three times you have done an awesome job. ????????????
2/15/2019
Melissa B. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
I was told when I dropped the vehicle off that you guys work with a shop around the corner to perform alignment services and that they would check out the alignment because it was significantly effected during the accident. An adjuster by the name of Mark told me that a rear end collision would not effect the vehicles alignment, after speaking with multiple mechanics and 2 other auto body shops all have confirmed that is absolute ****. I will be following up with Farmers and worrying reviews on multiple platforms regarding this incident. Total waste of my time.
10/18/2018
April A. VERIFIED CUSTOMER
Vehicle Make : Ford
It’s mostly small stuff but I was so excited to get my car back (after nearly a month) especially after seeing pics of other cars they have done. The main work was good but there was still a deep scratch on my front light and no cap on my rim, and the car was not clean on the outside. I was expecting in to be washed like the pics on their advertising page. The windows have something on them that’s hard to get off & some stickers they used on the window left really sticky residue. The biggest problem I have hasn’t been handled yet (hopefully when Chad gets back next week this won’t be a problem) but a part they ordered took almost 2 weeks plus to come in so my insurance claim paying for my rental ran out and I had to pay 600$+ out of pocket!!! I was told this will be handled but the people at the front when I picked up my car didn’t do anything about it!
9/16/2018
Shawmay M. VERIFIED CUSTOMER
Vehicle Make : BMW
update of repair was expected but not received timely.
2/23/2018
Elizabeth E. VERIFIED CUSTOMER
Vehicle Make : Mazda
This is the 3rd auto repair I've had done at Progressive. I appreciate the clear communication on the job that will be done, as well as the ease of getting a rental car at the site - and the excellent repair that is done! Thank you so much!!
12/31/2017
Brenda E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I feel great about my car and the work they done on it was awesome. The girls in the lobby are just fabulous. The make you feel comfortable and important.
12/13/2017
Shrisagar D. VERIFIED CUSTOMER
Vehicle Make : Toyota
He didn’t pay attention to what I asked and in the end things were left undone. I would rate him 3.5 out of 5.
Thanks
11/10/2017
Lorenzo D. VERIFIED CUSTOMER
Vehicle Make : Honda
the entire process and service was excellent. I would highly recommend Progressive Autobody to anyone. thanks again for the great service!
10/2/2017
Clementina S. VERIFIED CUSTOMER
Vehicle Make : Jeep
You guys made my experience with collision repair so easy to deal with. Thank you for your help and fantastic customer service. I'll definitely recommend your shop to friends and family.
9/22/2017
Brenda E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The manager was super supportive and the receptionist were great. I would bring my car here and recommend anyone I know to do the same. I didn't have or was prepaying pay out any money when I picked up my car. The entire staff handled the situation for me with ???? percent satisfaction.
Thank you Progressive
8/23/2017
Sherri H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Outstanding customer service and they did a great job on the car as well as leaving it much cleaner than when I dropped it off!
7/14/2017
Michael R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Amazing service, amazing associates! Excellent body work..
5/23/2017
James C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I WOULD HIGHLY RECOMMEND YOU TO ALL MY FRIENDS
IF THEY EVER NEED TOUR HELP
5/3/2017
Patrick W. VERIFIED CUSTOMER
Vehicle Make : Honda
I really appreciate your team provide me with the timely update through out the whole repair progress.
4/27/2017
Michael C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great SERVICE!!!
4/20/2017
Jeffery M. VERIFIED CUSTOMER
Vehicle Make : Ford
The entire staff was courteous, professional and pleasant to work with, thank you!!
1/13/2017
Charles T. VERIFIED CUSTOMER
Vehicle Make : Ford
Professional work
11/12/2016
Jamie H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fernando was great and the front staff was very friendly!
10/19/2016
Michael M. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything looks good!
10/4/2016
Kim T. VERIFIED CUSTOMER
Vehicle Make : Buick
Many thanks to Chad who happily greeted me at our first meeting to go over the damages & who was there a few days later at the end to hand back the key to my beautifully restored car. He was the best from start to finish. During the repair process your crew was very professional keeping me informed each step of the way which was awesome because it lessen my worries about what was going on with my car. The body work & paint matching impressed my family who couldn't tell it was ever damaged in the first place. Great job done I recommend Progressive Autobody to any and every one.