Jim was the best ever. He kept me informed every step of the way and gave me a great feeling of trust that my car was in caring and capable hands from Day ****! My 430SC looks like it did the day I purchased it. I am so pleased. Stacy was an absolute jewel also! She put me and my family in a stylish rental that gave us the ability to move around over the holidays with the comfort of knowing that we were in a vehicle that was in top notch condition without any doubt. Thank you all at Brumos for making my bad collision experience into a great repair experience. Your professionalism, customer service, and repair ability makes you No. ****. You all are truly the best!
1/8/2015
Julia C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Chad is a great person. I really appreciate him and the help of others to resolve an issue. Thanks
1/7/2015
Michael B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The service was the poorest I have ever received. It took over a month to do a simple repair. The delay during the holidays was very costly to me and my wife. I will choose another repair shop in the future.
1/7/2015
Christopher R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great friendly and fast... Thanks!
11/11/2013
Olga B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Russell was great! Kept me informed. Car was delivered
a few hours early. Very professional.
11/9/2013
David M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Had check headlight error message when I picked car up. This should have been checked before I picked up car and resolved. Had to leave car for further troubleshooting
11/9/2013
Terry B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Missing parts und the hood,guard cover the redator,intake air flow,chip paint.
11/6/2013
Stephen H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very professional but could have been a bit more proactive to let me know the status of the repairs. I had to call the shop to get updates. Other than that great service!
11/6/2013
Chad &. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Jonathon is very helpful and did a great job.
10/10/2013
Sean P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was very very satisfied with my car and the customer service excellent results. Thamks a million.
10/5/2013
Cynthia R. VERIFIED CUSTOMER
Vehicle Make : Saturn
I was very happy with the work that was done on my car and will refer Brumos Collision to my friends.
9/30/2013
Richard W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Nice job...always kept me informed. Free pick up to Lexus by Seth..Avery courteous and helpful young man.. Reminded that Lexus is a class act.
9/17/2013
Clifford G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Lori the customer service representative did an outstanding job on providing World Class Service.
Thanks,
Lori
9/17/2013
Gary S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great people. Hope I don't have to come back for more repairs but I will in the future.
9/11/2013
John F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
We appreciate how well Lloyd took care of our Mercedes. Excellent repair and fast service. Thank you. John and Susan Fitzpatrick
8/29/2013
John L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Extremely pleasant experience withy Brumos Collision. Highly recommend you for any car repair. Very professional and courteous staff.
8/27/2013
Nicholas A. VERIFIED CUSTOMER
Vehicle Make : BMW
Keep the customer service and work quality high, that is what brought me through the door, what will make me return, and what has earned my recommendation to others. Great job and thank you.
8/16/2013
William M. VERIFIED CUSTOMER
Vehicle Make : Porsche
I was given a three dsy eindow for repair. Then when i called about picking up my car i was advised that a bracket wasnt ordered and had to be shipped from PA. That added two more days and an extra 70 in car rental fees to my bill (out of picket). So satisfied yes. Completely satisfied no. The actual collision work was done properly.
8/13/2013
James H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Staff was professional and courteous. Work done on on my car was high quality. I really appreciated the follow-ups while my car was getting work done. Thanks for cleaning the interior, even though I would have done it myself :) I would recommend this company to friends and if I ever need to get work done again, I would go here.
8/10/2013
Dennis H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Outstanding communications. Will recommend
To all my friends.