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Real Reviews from VERIFIED CUSTOMERS
Yang H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional and job done in timely manner.
8/27/2015
Stephen S. VERIFIED CUSTOMER
Vehicle Make : BMW
Nice people to work with and they did a nice job repairing my car!
8/21/2015
Sherri K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
All went very quickly and smoothly. Our truck was done a week earlier than expected. All the staff was friendly and helpful especially Dan Butler. Thank you
8/16/2015
Juan R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Well I had a dented bumper along with a dented up driver side door and rear panel. Only the dented driver side and rear panel was covered by insurance but not the rear dented bumper. I had talked to the guy saying I wanted the bumper fixed also but it didn't get fixed so I picked up a car from a repair shop that was still dented and now it's going to have to go into the shop again for the rear bumper when I don't understand why the whole job wasn't done... I was expecting to pay for the rear bumper
8/16/2015
Peter Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have to say Service King and the entire group (especially Dan) made m y experience painless and easy. Awesome group!
8/7/2015
Hongyu W. VERIFIED CUSTOMER
Vehicle Make : BMW
Very very happy for the repair work.
8/2/2015
Huy T. VERIFIED CUSTOMER
Vehicle Make : Nissan
thank all of you ,your team did very good on my car
8/1/2015
Karol J. VERIFIED CUSTOMER
Vehicle Make : Ford
Dan was awesome in keeping me updated. Also, my car was ready in no time! Awesome job guys!
7/28/2015
Stephanie L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Best place. I would recommend this place to my family and friends.
7/24/2015
Anthony P. VERIFIED CUSTOMER
Vehicle Make : Lexus
I've been here a couple times and still don't know his name but he's the guy that worked on my Lexus like twice now and always does an awesome job. Tell him I'm grateful and thank you for me
7/23/2015
Jamie F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Dan did a great job of keeping me informed through the whole repair process. I couldn't be happier with the repair and appreciate that they got it done ahead of schedule. Should I ever need repair work done in the future I will not hesitate to come back to this location
7/21/2015
Dorothy T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very happy with the Repairs and the customer service.JV advisor was awesome.I will tell my friends and Family about the great work and customer service.Thank you again for having my car done sooner then the Estimated Date.
7/18/2015
Daniel M. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work done and completed on time! Service King rocks!!
7/18/2015
Cosme M. VERIFIED CUSTOMER
Vehicle Make : Toyota
My experience with service kings in Fountain Valley has been terrible, even after getting my car back one month later. Not only was it returned past the expected day but Dan Butler has provided the worst customer service I have ever experienced. From day one of receiving my car service king and especially David Butler has had terrible communication with me. He has not only kept me uninformed but every time I have spoke. To him has been rude and u helpful. For the amount that was paid by my insurance I am I disbelief o the terrible customer service he has provided. He has done absolutely nothing to make this experience positive. I truthfully regret the day I approved for my car to get repaired at this shop! After receiving my car and having the tire light go on due to incorrect work on the tire and sensor, never did he apologize or once again kept me updated on the progress of what wod happen next. No accountability or reliability can be given to dates that are told to me the customer. I wish a shop that at least cared a little about their customer service would have fixed my car. Knowing that so much money is paid to this shop while they are unethical truly makes me feel upset. Never would I recommend service kings in fountain valley, and would actually persuade people to go anywhere else but here.
7/16/2015
****M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Looks great. Thank you.
7/15/2015
Lucy F. VERIFIED CUSTOMER
Vehicle Make : BMW
Dan and Dotty are such pleasant and kind people. My experience was nothing but efficient,fast, and wonderful from the start. The repairs were flawless too.
7/8/2015
Marie H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Professional service at every turn I would highly recommend this company. Marie
7/6/2015
Patricia A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was surprised at how often I was updated on status of the repairs. Your team is certainly a model for others to replicate on what customer service actually means - from the time a person walks in the door until the repairs are complete you believe the customer should be treated with respect and helped in any way possible. Thanks for the experience. Patty Allison
7/2/2015
Raul C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Up dates whit u guys was the best sent msg at which stage was my truck really happy with the service
7/2/2015
Barbara G. VERIFIED CUSTOMER
Vehicle Make : Lexus
excellent - apprreciated timely service updates - and extra service that was done - Barbara G
7/2/2015