My experience was beyond excellent. The team that serviced my vehicle were kind, friendly, knowledgeable and very accommodating. The team at the Dundee location finished my car in record time. I would recommend Service King to everyone I know.
11/10/2019
Christopher J. VERIFIED CUSTOMER
Vehicle Make : Toyota
So far so good
10/31/2019
Aravind C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service. Helped coordinate the rental car. Repair job is Of high quality.
10/30/2019
Mickeyann M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great Service!
10/24/2019
Dale J. VERIFIED CUSTOMER
Vehicle Make : Ford
It took a long time but I understand why. Brad was very helpful and kept us in the loop
10/12/2019
Sarah B. VERIFIED CUSTOMER
Vehicle Make : Jeep
The team at East Dundee was great! This repair was stress free. Thank you!
10/12/2019
Jill K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
This was my first experience with Service King. I appreciated the emails and phone calls to keep me updated. Service was quick and everyone was wonderful to work with and extremely patient. Thank you!
10/7/2019
Mark W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great service and friendly staff!
10/4/2019
Ashley P. VERIFIED CUSTOMER
Vehicle Make : GMC
Everything was great. Great communication.
9/25/2019
Bill E. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job!! The communication, the work, the cleanup. Everything was professional and caring.
Thanks
8/28/2019
Mike F. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
My car is not done, still waiting on part and the stuff that was done has to be re done. One side of my bumper is hanging and inch lower then the other side. My new decal they put on is not on correctly the trunk they fix was not set right and is close twisted and rubing the paint off on the bottom edge of trunk lid into my tail light, they didn’t replace the turn signal bulb that went out when car was hit. All I want is my car fixed correctly not rushed so I have to come back
8/24/2019
Bhunpendra P. VERIFIED CUSTOMER
Vehicle Make : Honda
Always very good service
8/20/2019
Jose M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was inform daily on status and got it done before due date
8/16/2019
Jimmy L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent from start to finish
8/15/2019
Nina R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Staff was very friendly and professional. Bernard was helpful and Mark was knowledgeable with what needed to be done for my repairs. He also kept me updated with the status of my car which was very helpful. I am very pleased with Service King.
8/15/2019
Hung V. VERIFIED CUSTOMER
Vehicle Make : Toyota
I like the customer service of Service King, but there is one thing I don’t like, that is the frame of my license plate, Service King didn’t buy a new frame for me.
I think Allstate has to pay for it.
Everything looks good except the license plate.
In general, Service King did a good job but not excellent.
I think Service King even can contact with DMV to change the new license plate because it looks very ugly after the accident.
Anyway I am satisfied with Service King, but not Completely.
A lot of my friends complain about the license plate.
The front of the car looks really beautiful except the license plate.
8/11/2019
Gongyu Y. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
profesdional, timely and good.service
8/6/2019
Andy F. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service!
7/27/2019
Mark H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very nice staff to work with. The repair looks fine but I believe the length of repair
was longer than than needed. I was told a bracket was needed to finish the repair and that took extra time to get. Either the supplier needs to be held accountable or the part should have been ordered earlier.
Also this is the second repair I brought you this year and I asked for a couple of areas on my rear bumper to be touched up and you must have forgotten.
I was told this could be done for me at no extra charge.
Overall the repair is good and the staff was easy to work with.
I’d recommend this shop and I’d come back if I had another repair.