Cristina was excellent at customer service and ensuring I knew where my vehicle was in the repair process the entire time.
11/24/2019
Brian W. VERIFIED CUSTOMER
Vehicle Make : Honda
I noticed when I got home the rear interior trunk of the car had some parts missing that would hold the interior liner if the trunk area so it is loose and definitely not fixed properl and still some glass shards from the damage to rear windshield . Please let
11/17/2019
Delecia S. VERIFIED CUSTOMER
Vehicle Make : Saturn
I kept me informed on all manners. Helped with rental car services
11/16/2019
Yrael H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great Service
11/16/2019
Kristy F. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I had the best experience. Jose called me regularly to provide updates regarding my car. I had mentioned I was having a hard time with my rental experience but he consistently advices me that my car was being taken care. When I picked up my vehicle, it felt great to know my car was in good hand and looked like new.
11/15/2019
Rebecca F. VERIFIED CUSTOMER
Vehicle Make : Honda
The drop off appointment I made through Service King was for 7:00 AM on Tuesday, November 5th. I broke my neck getting there on time, but the person assigned to helping with this Liberty Mutual repair did not get to the office until 7:30 AM I received neither an apology nor an explanation for this unprofessional behavior. That is my only criticism. Kudos to the repair team! I am very happy with those results.
11/9/2019
Tiffany P. VERIFIED CUSTOMER
Vehicle Make : Nissan
We r very satisfied with our service. We recommend yall to anyone. We Thank You again.
11/8/2019
Natalie D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Andrew was great! Everyone was! Thank you all.
11/2/2019
Tonine E. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Service was superb! Car looked fantastic!
10/27/2019
Joe D. VERIFIED CUSTOMER
Vehicle Make : Acura
Your employee Andrew, is a great asset to your company! He provided exceptional customer service.
10/20/2019
Maria/nick T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great service!
10/19/2019
David G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jose was awesome l. Great communication and care of my truck.
10/12/2019
Heather A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you so much! Y’all did a great job & finished repairs sooner than expected!
10/11/2019
Rosa L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Customer service was very good.
10/8/2019
Cj L. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff was very helpful and friendly. They were obviously knowledgeable about their services and were able to give me a couple of different estimates for repair, based off what they thought could be repaired and what needed replaced completely. Every other body shop just wanted to give me estimates based off the cost of new parts and never worked with me to show me what parts were actually repairable. I would highly recommend this Service King for anyone looking for a body shop in the DFW.
10/5/2019
Ben G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
My service Technician Jose did a awesome job, he was quick and Courteous, he updated me on the process daily great Customer service thank you Jose
10/5/2019
Steven P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The pointman on this job was fantastic. He was detailed, thoughtful, prompt, and gave a true representation of quality customer service.
10/4/2019
Ana Flor. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent timing, friendly service, great job! 10 stars!!!