The service person assigned to me (Tom Mercado) was great: very efficient and friendly. My car was repaired quickly and the end product looks great. They kept me informed throughout the process via email with short updates on the status of the repair. Having an Enterprise desk on the premises was also a big plus.
I would recommend you to others but with only one caveat: check around for prices. It seemed a bit high to me. I have not been in the market for car repairs for many years (and I hope I don't have to any time soon) so, maybe those are the going rates.
8/17/2015
Tequila H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Chris was very patient with me and my boyfriend who was acting on my behalf since I know nothing about cars. He explained the process carefully and provided documents on all work that needed to be done.
8/13/2015
Alma V. VERIFIED CUSTOMER
Vehicle Make : Dodge
Your employees made my nightmare and pleasant day dream. Jason took all the information and I was out in a very timely manor. Then Chris was the icing on the cake. He explained everything that was done to the vehicle. Showed me physically by opening up the hood to see if I was satisfied with the job and explained the guarantee of the work as long as I own the vehicle. He was straight to the point with all the other signing of the papers and I before I knew it I was on the road with a KOOL-AID SMILE! I would like to thank Christ for taking time out in keeping me abreast to what was going on with my vehicle while it was in the shop. Thank you, job well done!
8/10/2015
Alex B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Extremely pleased with the service done in a timely manner. I was pleasantly surprised to even find my car cleaned.
Would use service king again.
8/7/2015
Mitesh S. VERIFIED CUSTOMER
Vehicle Make : Lexus
James was my consultant and he was fantastic throughout the process. Kept me up to date throughout the process. Excellent service!
8/5/2015
Emily R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Chris was extremely informative and kept us up to date on progress.
7/26/2015
Betty L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone we spoke to were very helpful. The truck looks new. Thank you. Ralph & Betty L
7/24/2015
Sharee W. VERIFIED CUSTOMER
Vehicle Make : Nissan
I liked how they sent texts keeping me informed of the progress. Tomas was dynamite.
7/23/2015
James R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
workmanship was outstanding. The car was delivered in a timely manner given the work that had to be done. Staff was on the ****, consistently giving us up-dates on progress. Would not hesitate to recommend to my friends who needed body work. Thanks
7/11/2015
Michael B. VERIFIED CUSTOMER
Vehicle Make : Ford
My experience was great and I am thoroughly pleased. James Harrison was my CSR was nice, helpful, honest, and let me informed throughout the entire process. Well done!
7/10/2015
Alana G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was kept up to date with my car and through the whole process. Very fast and friendly.
7/8/2015
Andrea H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Chris was excellent in helping me, making sure I was updated with the progress of my car and answering any questions I had along the way. My car looks great!
7/7/2015
Victoria A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done
6/25/2015
Kristen E. VERIFIED CUSTOMER
Vehicle Make : Acura
I was dealing with **** while my car was being repaired. He was excellent throughout the entire process. We picked our car up with a flat from a bolt in tire, but **** was quick to provide us with a rental and would have the tire patched early the next morning. The car looks like it was never hit to begin with. Thank you for all of your help, ****!
6/14/2015
Roger D. VERIFIED CUSTOMER
Vehicle Make : Ford
job was completed on time. James called me to let me know how the work was going and called me again when the job was completed.Beautiful workmanship and great customer service.I would say you have lived up to your name you are the Service King!!!
6/11/2015
Stephanie P. VERIFIED CUSTOMER
Vehicle Make : Honda
Wonderful and easy experience
6/10/2015
Brian H. VERIFIED CUSTOMER
Vehicle Make : Toyota
**** did a great job! He called and gave me updates and even stayed late to get me my car after Service King was supposed to be closed. He really cared about the customer.
6/10/2015
Denise S. VERIFIED CUSTOMER
Vehicle Make : Nissan
**** Mercado was great! Excellent Service
5/29/2015
Steffanie S. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very professional
5/27/2015
Rose G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Whole experience was outstanding. Chris was a pleasure to work with. Very through, all promises were met. Loved the daily text updates.