The only improvement would be my son not getting rear ended 2 times in 3 months. No fault of Service King. Every one that I worked with was professional, friendly and helpful. We even had a few laughs. I was regularly texted updates and the car was done early. The final bill was a bit higher, but this was expected as the initial estimate was what could be seen only. Aurelio worked with the offenders insurance and everything was handled without involving me. Although everything went smoothly, I really hope this doesn’t happen again. Regardless, I’ve given out you number to a couple of people already. You’ll get word of mouth advertising from me.
11/2/2019
Timothy P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Left small BB dent next to repair i understand that was not part of the accident but i comsider it lazy
Paint was buffed out nice don"t agree the repairs were 900 dollars wasn"t 700 dollars worth of labor.
11/2/2019
Peter J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was very courteous and professional. Prompt service and repair turned out fantastic at a reasonable price!
Will definitely use Service King again if the need should ever arise!
11/1/2019
Pamela C. VERIFIED CUSTOMER
Vehicle Make : Honda
The Lombard location was wonderful. Kind, concerned and gave excellent customer service!
10/30/2019
Daniel A. VERIFIED CUSTOMER
Vehicle Make : Ford
I was satisfied except the next morning after picking up my Van and on way to work-my dashboard lights came on for LowTire Pressure. I had to go to Gas Station to air up tires. This had not happened to Van Previously. Not sure which tire was low because i had no gauge. Put air in all tires and Low Tire lights went off after several minutes.
10/30/2019
Salvador F. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I am satisfied with the whole process from A-Z I made my initial call and service king took care of the rest. Having the rental prepared made it hassle free. Noe was my rep. And he took great care and paid attention to detail I also want to thank the team that did a fine job on my vehicle the color match is great (which was something I was worried about) thank you to everyone at service king for taking great care of my vehicle. Will definitely recommend you
10/26/2019
Armando G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great job with repair and communication with progress of repair stages.
10/24/2019
Shahidah H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Service King Lombard hands down are there best. They brought my baby back to life. I completely trusted Service King with my vehicle. They have a lifetime warranty on all repairs, which for me meant that stand 100% behind their work. Service Advisor Noe was very professional and did a great job at keeping me updated on my repair. I will always recommend SK to anyone in need of collision repairs.
10/21/2019
Frank J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I must have cliked the wrong answer. I am a repeat customer and have always been more then satisfied with the service and the service staff.
10/19/2019
Rose L. VERIFIED CUSTOMER
Vehicle Make : Honda
Kept ne informed. Good andefficient service
10/19/2019
Roger R. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
My car came out awesome i’m very happy thank you for the service king team and also thanks to service writer John and Kelly receptionist they were very nice
10/17/2019
Susan G. VERIFIED CUSTOMER
Vehicle Make : Buick
On the day I was told my car would be ready after what I think was called "quality inspection" I arrive to find it not correct. I had to point out the issue which was obvious if you looked at the car. Then that turned into needing another part and another week in the shop. I finally picked the car up unfinished while waiting on a part.
Employees are friendly and courteous. The repair just took too long.
10/17/2019
Stacie G. VERIFIED CUSTOMER
Vehicle Make : Honda
The whole team was GREAT! thank you so much!
10/11/2019
Anthony M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Appreciated all the updates through text and the staff was really friendly!
10/9/2019
Alfredo C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
You are the best guys. I loved it the work. Thank you!
10/5/2019
Susan P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Auerillio was excellent
10/4/2019
Luke/beth A. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work and on time. Good communication. Thank you.
10/2/2019
Dean H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Service King did a great job.
9/22/2019
Martin L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Really fast service , really food service from noe !
9/20/2019
Moosa R. VERIFIED CUSTOMER
Vehicle Make : BMW
They got my car done sooner than expected and were a pleasure to work with