I first took my vehicle to the higley and baseline location. Front desk ladies acted like they did not want me there so I took my vehicle to the Harvard ave location in Gilbert. Front desk lady was very kind and helpful.Brandon was also very helpful he kept me informed throughout the process, got my vehicle done early. I will not recommend the highly location but will highly recommend the Harvard location. MUCH THANKS TO THE WHOLE STAFF MY DURANGO LOOKS GREAT.
6/29/2018
Esther M. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for a great experience from the receptionist I believe named Dawn to my service advisor Rudy they were nothing but short of AMAZING. They cared and respected my time and communication was excellent. I would recommend Service King to anyone. Thank you Rudy.
6/26/2018
Sage H. VERIFIED CUSTOMER
Vehicle Make : Ford
Brandon was a great service manager to work with. Very respectful and informative the through my whole stressful process. I will be coming back for service based on his great customer service and the work looks great on my truck as of now. Thank you.
6/22/2018
Josie V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your service was excellent, was kept in touch daily. Even finished the car earlier than expected.
6/19/2018
Rudy H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Brandon did an excellent job in getting my van repaired in record time and keeping me updated during the repair. The van looks great. Thank you.
6/17/2018
George W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Your service was great. I was always updated on car.
6/16/2018
Ruth D. VERIFIED CUSTOMER
Vehicle Make : Volvo
Everything went very well I was kept informed along the way. Brandon was very good He explained everything to me during the repairs and after. He very carefully went over there paperwork and showed me the repairs. Can’t find anything that wasn’t done. I give him and the shop A 10
6/13/2018
**** C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rudy gave me the most excellent customer service. He called me everyday to give me a status update even though I couldnt answer him. I still listened to those voicemails and I really appreciated that.
6/10/2018
Sarah C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
This was the best service I’ve ever received from a company. Everyone was so helpful especially Brandon, who I worked with directly. He gave me updates on my vehicle constantly so I knew what was going on. When I picked up my car everything was so easily and my car looked brand new! Thank you so much Brandon and your whole team for being so amazing!
6/10/2018
Lyn R. VERIFIED CUSTOMER
Vehicle Make : Ford
Brandon was great, very helpful! We will be back if the need should happen again.
6/8/2018
Mark L. VERIFIED CUSTOMER
Vehicle Make : Volvo
I received great service from all of the staff. I was regularly notified of the repair progress and my car was completed and clean as promised. Rudy and Dawn are very good at their jobs and a pleasure to deal with. Very good experience.
6/8/2018
Lyn G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I think Service King was great! They kept in contact with me, they let me know all the details of what was going on with the repair, they were forthright in every single aspect of the repair. They were professional, courteous and I would do business with Service King again..
6/8/2018
Brad T. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very easy and great experience. Rudy updated us frequently. Such an easy experience.
Thank you!
6/2/2018
Cynthia F. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Car looks great and Brandon kept me up to date on repairs and the crew completed all the work earlier than scheduled!
6/1/2018
Alexandra K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Rudy was awesome! He was available every time I needed him. He updated me frequently and answered all of my questions. My car looks clean and as if the accident never happened. I've used Service King twice and I'll keep coming back.
5/26/2018
Regina M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Customer service was excellent,including Dawn and Rudy.I was kept informed throughput the repair process, and Rudy was a pleasure to work with. The coordination with Enterprise was seamless and stress free.Rudy went above and beyond, taking care of the front bumper and cabin air filter. Lastly, my car was returned to me clean and shiny! Although I hope to never have to have my car repaired again, I would definitely come back to you if the need arose, and would not hesitate to refer you to a friend. Thank you! Thanks, Rudy! Regina M
5/26/2018
Kelly L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Brandon was amazing to work with. I will happily take my car back to Service King and Brandon next time it needs work done. He went above and beyond for me in dealing with the insurance of the driver who rear ended me.
5/25/2018
Michelle C. VERIFIED CUSTOMER
Vehicle Make : Dodge
The whole staff is nice and very noligable about my vehicle. I was kept informed about the process and what was going on with my car. That treated me like I was family. All around amazing people
5/24/2018
Hollie N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Oustanding service
Love the VIP treatment and my car lloks wonderful
Thank ypu
5/22/2018
Barbara V. VERIFIED CUSTOMER
Vehicle Make : Nissan
The minute I hit the door I felt I was in good hands
Professional,courteous, helpful, understanding staff greeted me. Yes
Kept informed of progress. Met the promised time
Pleasant welcoming environment.
The car looks absolutely beautiful. It looks like new!
This team gets a 10 plus for the outstanding customer service I received!!
Thank thank you!!