JD went above and beyond to get my car repaired and back to the the car I enjoy and take care of.
I tell everyone I know how great Abra is and what a great job you do both in taking care of both the vehicles and the customer.
My only complaint was with my car rental experience. My appointment was at 11 and my rental was supposed to be waiting. It took me 2 and a half hours to get back to work. I was picked up and driven to their office on Sante Fa. When I asked about my vehicle they said I can take the car I was given a ride to the office in. It smelled of smoke and the young man said to them, no, it needs cleaned because of the cigarette smell.
I was offered a 2 wheel drive pickup or a Nissan Versa, what a choice! I was also pressured into their insurance plan. Not at all a good experience with Enterprise.
At the Thornton office I was given a choice of two cars that were waiting for me at the time of my appointment. No pressure, no hassles. That needs to addressed with enterprise!
Thanks JD! Great working with you and I appreciate him going out of his way to make things work and keeping my up to date.
2/9/2017
Lois C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Courteous people and good customer service. I would recommend them to anyone.
2/7/2017
Robert T. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
You have really nice people to work with.
Your efforts and friendliness are appreciated.
2/6/2017
Mark K. VERIFIED CUSTOMER
Vehicle Make : Audi
Went smoothly and went great. Thanks
2/4/2017
Brian P. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is the third time I've used Abra and have always been happy. They do a great job!
2/4/2017
Leslie C. VERIFIED CUSTOMER
Vehicle Make : Nissan
The work was done perfect, and everyone was very helpful.
2/1/2017
Martha C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Abram did a great job on my car, kept me updated daily. Even cleaned out inside the car! Couldn't be more satisfied!
1/28/2017
Angela Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great shop and great people
1/11/2017
Holly J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Craig did an excellent job keeping me up to date and answering all of my questions. Very professional!
1/4/2017
Catherine D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I really appreciate your efforts at customer service. You are used to working with American Family and you make the process seamless with them and Enterprise. No effort on my part except bring it in and pick it up. Thank you! Really like the texts. So easy to communicate.
12/28/2016
Sheryl W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My truck was was repaired quickly and return quickly and it looks fantastic !
12/23/2016
Carolyn S. VERIFIED CUSTOMER
Vehicle Make : Range Rover
Great communication regarding my car. Just wish they could have figured out the day I dropped it off that an additional part was needed, would have had it back three days earlier.
12/17/2016
James P. VERIFIED CUSTOMER
Vehicle Make : Ford
Abra did beautiful job repairing my truck. I highly recommend their shop. Sally Merrit was wonderful to work with. Thank you so much. Plus, it was completed very fast!
12/17/2016
Jonathan W. VERIFIED CUSTOMER
Vehicle Make : Kia
Sally and the team at Abra did an amazing job! I am very happy
12/17/2016
Anne T. VERIFIED CUSTOMER
Vehicle Make : Ford
Appreciated the texts and communication. Body Work and paimt look great. Clean lines. I'm impressed. Thanks for a job done well.
12/15/2016
Lindsay T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly service. Repairs done well.
12/1/2016
Amanda F. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated how quickly and efficiently the work was done. The text updates and phone calls were helpful for me to plan my schedule and know what was going on. I mostly appreciate you being straightforward and non-judgmental about my interlock and being able to work around it. I've been to other places where the employees and management were rude, messed up the interlock by failing to operate it correctly, or flat-out refused to help me with the work I needed done because of that. Thank you!
12/1/2016
Ray W. VERIFIED CUSTOMER
Vehicle Make : Acura
You're text messages regarding status of repairs needs too talk about repair status not just say your car is happy this is a good idea but use it for its intent all in all the repairs look good Thanks
11/30/2016
Stacey L. VERIFIED CUSTOMER
Vehicle Make : Nissan
The people that work there were wonderful at communicating how the work was going on our car and letting us know the time frame on how long it would take . We will definitely keep their contact info and pass it on to others that may ask us for recommendations.
11/13/2016
Jody M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great experience! Everyone was friendly!
Car looks great. Quick time for repairs.
Excellent job. Thank you