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Real Reviews from VERIFIED CUSTOMERS
Phyllis W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent services for a Job well done I appreciate the expertise and professionalism of your staff. The promptness and updates of details repairs.My car looks new. Thanks for everything
6/1/2018
Michelle W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Seeking a call with Fox leadership.
5/25/2018
Robin Z. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I am always impressed with the kindness and skill of those in your body and repair shops. Thank you
5/17/2018
Catherine C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The agent Dean who handled my claim was very professional and accommodating!
4/26/2018
Paul J. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a beautiful job. Experience was great. I highly recommend them
4/25/2018
Natalia H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service I received was more than expected. I called and talked to Mr. Steve Baranowski who told me to drop the car off. An hour later I dropped the car off. He handled the insurance contact and two days later I received a call saying repairs were complete. 5 star service. Thank you. ????
4/7/2018
Amy D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent communication regarding the status of the repair.
3/19/2018
Doreene S. VERIFIED CUSTOMER
Vehicle Make : Kia
Great work!!!! My car looks like new. The guys in the body shop are great to work with.
3/14/2018
Marquita F. VERIFIED CUSTOMER
Vehicle Make : Buick
Being informed on a daily basis via Email was a plus for me. The repair looked good & the car was polished nicely. Keep up the good work.
3/10/2018
Guobiao Y. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
very good!excellent!
1/19/2018
Jessica T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jamey was fantastic!! He kept me informed and made sure I truly understood everything that was being done. I really appreciated his knowledge and patience with me while guiding me through the process. I really could not have asked for anything better. Peter Tabacchi recommended this shop to me and after my experience with Jamey I will never go anywhere else!
1/6/2018
Akiya J. VERIFIED CUSTOMER
Vehicle Make : Cadillac
This is my second time having my vehicle repaired here. The service is great and Mike is always a pleasure to work with. Thanks for taking care of my vehicle!
12/7/2017
Haley B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car was fixed perfectly and looks great now. Thanks for all the hard work!!
11/16/2017
Juergen G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
After Michael was recovered from his illness / absence, which delayed the process somewhat, he was courteous, professional and pleasant throughout. He under-promised and over-delivered as expected (received the car a day sooner than originally quoted). Excellent workmanship and paint finish. Thanks.
10/6/2017
Linda C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was treated like a queen! Tony from the body shop is an especially wonderful person. He went above and beyond what is required of an employee. He turned a fine experience into a WOW experience. The gentleman that checked me out (from st Clair shores) was terrific as well. Well done Bill Fox!
9/28/2017
George S. VERIFIED CUSTOMER
Vehicle Make : Ford
Mike is a excellent assistant manager. he made sure the truck was done when he said it would be and the work was excellent. thank you mike and bill fox
9/24/2017
Nicholas F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Mike was fantastic to work with. Nothing left to question, he just handled it. Stayed a step ahead of the game the whole way. Even the one correction noticed at delivery will be taken care of. Highly recommended.
9/16/2017
Kathy C. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
It took 30 days to get the vehicle back. I did speak to the service rep a bit upon picking up the vehicle. He did express that it was a "challenging" job. I certainly understand that attaining parts etc can be difficult but unfortunately it really pushed up the cost of my rental vehicle.
9/9/2017
George K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I brought my Chevrolet Tahoe that I purchased from Bill Fox into the body shop for some repairs after I was involved in an accident. I also scheduled a oil change, and a full detail cleaning of the vehicle . The dealership had my vehicle for seven working days. When I picked it up one item of bodywork was not completed, the cover over the trailer hitch was missing. And two electronic issue error messages were on the dashboard screen. When I brought it back 4 days later for a scheduled visit to have these corrected I was told it would be two hours. When I returned, it was not ready, I was given a courtesy car, and had to return the next day for the final completed pick up.
9/2/2017
Dean H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Professional estimate and engagement with the insurance company. The repair process emails are awesome, keeping me informed of how the repairs are doing without having to call and ask. As well, the repairs were completed in the time frame, I was told. The repairs are perfect, can't tell there was any damage. Thanks Fox Collision!!
8/29/2017