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Real Reviews from VERIFIED CUSTOMERS
Tony C. VERIFIED CUSTOMER
Vehicle Make : Volvo
Perfection. My new car had just been tagged and then someone vandalized the car which produced a huge scratch down 2 doors that required painting. The paint job Collision Works produced matches perfectly with no signs of overspray or splotches. Collision Works under promised and over delivered on the time frame which was a great surprise. I will refer everyone to this location and take any future body issues to Collision works in Newcastle.
7/31/2021
Phillip T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service
7/11/2021
Michael E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Dropped Vehicle off to have hail dents fixed... told me it take 2 ****/2 weeks no problem. Told them didn't care how long they took just want it back right... week and a half later get a call truck is done.... well went to pick it up long story it wasnt done.... Had a Front windshield Tinted at 10"... got the truck back with 4" ****/2 inch... and to top it all off truck still had damage on driver side... has NEW Damage on passenger side that was not there when I dropped the truck off... then Manager came out and tried to tell me that some of the damage that was still on the roof was "factory defect."... been waiting 3 weeks to get my truck back into the shop to see if they can even fix it correctly I would not recommend this body shop to my ex wife... idk how your body shop has such good reviews... quality control ****... will definitely be Talking to USAA about getting your body shop removed off their recommended list to use.
6/21/2021
Kelly J. VERIFIED CUSTOMER
Vehicle Make : GMC
Great team and great job
5/22/2021
Dawn F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My service technician was very helpful and always kept me informed
5/15/2021
Debra R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
What an amazing group, they were so friendly and professional from the first time I called when I dropped off my vehicle they asked about needing a ride home, they kept me up to date on my car repairs and were as excited as I was when it was finished. #**** Rock Star Crew
5/14/2021
Jesse B. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent job!!! Thank you!!!
5/5/2021
Carmen H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The Honestly that was offered for the airbags was important
5/1/2021
James L. VERIFIED CUSTOMER
Vehicle Make : Dodge
great crew, with all my questions taken care of
4/21/2021
Lake L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
These guys are awesome! Each time I’ve come in they are extremely friendly and work quickly to get the car in and out as quickly as possible while maintaining great quality work coming out of the shop!
4/2/2021
Yvonne H. VERIFIED CUSTOMER
Vehicle Make : Ford
Great Job, efficient, courteous and always kept in communication with me regarding the progress of the car.
3/27/2021
Saunda R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We have used Collision Works of Newcastle on numerous occasions. We have been completely satisfied with the services they provided. We have never had to return a vehicle for any re-dos. They care about their customers. They not only repair your vehicle, they clean it too. It's like you are driving a new car off their lot.
3/27/2021
Steve R. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you Codi for taking such good care of us...
2/26/2021
Debra B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Friendly staff, and did a great job!
2/12/2021
Cynthia J. VERIFIED CUSTOMER
Vehicle Make : Honda
Good job. Quick turnaround. Staff was good to work with. Would be comfortable recommending to someone who needed work done.
2/8/2021
Paula H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thank you for a job well done in a professional manner. I would recommend your services to friends.
1/15/2021
Donald W. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional, staff helped make an unpleasant situation easier. Thanks
12/10/2020
Katherine G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the quality work and also chasing down an issue from a previous accident and getting it fixed and billed to insurance as well.
11/19/2020
Catherine R. VERIFIED CUSTOMER
Vehicle Make : Ford
They have done a magnificent job. Vest in the state.
11/7/2020
Darrell W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great people great work.I’ll definitely use them again. Thanks
11/7/2020