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Real Reviews from VERIFIED CUSTOMERS
KATHY S. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Job well done I wouldn’t change anything
8/16/2019
William T. VERIFIED CUSTOMER
Vehicle Make : JEEP
Outstanding work and excellent customer service !
8/12/2019
JULIETH R. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Workmanship is spectacular. Notification texts kept me updated about my vehicle. Zachary is extremely courteous and informative. He has excellent customer service skills. JOB WELL DONE. Thank you.
8/10/2019
DIANE S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Looks great they keep you informed of the progress and always friendly and professional
8/6/2019
ELLEN K. VERIFIED CUSTOMER
Vehicle Make : ACURA
South Shore always does beautiful work. Very satisfied.
8/2/2019
JOHN S. VERIFIED CUSTOMER
Vehicle Make : FORD
Very professional and courteous
8/2/2019
MARY K. VERIFIED CUSTOMER
Vehicle Make : JEEP
The South Shore Team was amazing. They took care of everything without a hitch. They were very informative on the progress of the job. Highly recommend them. Trust me you will be extremely satisfied.
8/2/2019
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : FORD
Jared and his team did a fantastic job on repairing my vehicle. They are professional, courteous and made it a painless, pleasurable experience.
8/2/2019
Alice S. VERIFIED CUSTOMER
Vehicle Make : KIA
Thank You
8/1/2019
Claud A. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Everyone was nice and professional. The paint is clearly not of the same whiteness as the rest of the car. Jared mentions that it was mixed as per standard configuration via VIN paint coding. He mentions that past UV and the substrate being plastic lends themselves to paint discoloration. He assured me that since the repair is life-time guaranteed, that my concern of having Hyndai reject the car when I go to return it at end of lease. Jared committed South Shore Collision would then have to fix whatever might be the problem with this repair. Secondly, Enterprise car rental process was quite unnerving. Even though it was very convenient to have dedicated person in the shop to take all my info, he did make certain that I knew that I would be responsible for any and all scratches/dents (size of a golf-****) and as he went around the car he was pointing to things that someone would not call a scratch by any stretch of the imagination, and made me sign their paper, triplicate form in 4 places. I understand that I am responsible for the car, but the minutia that he was referring to, put me on edge for the duration of the rental. Upon return this morning, the dedicated person was not in your office, and I was told to just leave the keys with South Shore Collision. I was very uncomfortable with not having someone from Enterprise inspecting the car at this point of release, after all the hubbub about responsibility for damage. Your office kindly called down to the Island Park office and Adam there offered for me to drive the car down to him for inspection. I did so, and when he inspected and cleared the car verbally, I asked if I would then be given paperwork releasing me from the rental agreement as having satisfied returning said car with no damage, I was told, "No we don't do that, we email you a receipt." Huh? I am handing you a triplicate form you made me sign, and now you are saying I do not get a paper receipt of that form? I was then told to drive the car back to South Shore and leave it there, again, now taking the risk (I have no release from the car, but it is now under Enterprise's control and direction) to drive it somewhere else where I have no idea if it gets damaged. This process is unduly stressful.
8/1/2019
GEORGE R. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
You are great, i enjoy going there. They treat people like family. Thank you very much i application all of them
7/31/2019
Alan R. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Job well done. Thanks.
7/26/2019
STEVEN W. VERIFIED CUSTOMER
Vehicle Make : NISSAN
As always there is never a problem. Car finished as promised
7/20/2019
LINDA A. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Great customer service, constant communication as to keep me informed on the progress of my vehicle. Beautiful work. Made an inconvenient situation bearable and helped to make things go smoothly. Very pleased. Would recommend.
7/17/2019
Dianne L. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Great job on my Nissan Versa- All staff were completely professional and worked with my needs. I ???????? thank you! I’m
7/15/2019
Deborah O. VERIFIED CUSTOMER
Vehicle Make : HONDA
South Shore Collision did an excellent job on my car. I would recommend them to anyone needing auto body repairs. The sent updates every few days.
7/13/2019
Racquel E. VERIFIED CUSTOMER
Vehicle Make : ACURA
Jared is a complete professional. He was willing to work with me in all aspects of trying to get my vehicle fixed. Jared was easy to reach when I needed to, he said my vehicle would be ready by a certain day and he delivered. It was me who couldn’t get there in time to pick up my vehicle but he showed up early this morning to accommodate my request in getting my vehicle. Thanks Jared and to all who had a part in fixing my vehicle!! South Shore Colllison is a Grade A quality company.
7/12/2019
ALAN G. VERIFIED CUSTOMER
Vehicle Make : HONDA
Very nice job the car looks brand new.
7/11/2019
CANDIDA M. VERIFIED CUSTOMER
Vehicle Make : RAM
Very quick and super friendly!
7/10/2019
Andrea L. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Thank you for such amazing service and results!!I am grateful my vehicle was able to be reapured, saved me a lot of stress and anxiety .
7/10/2019