So far so good! The car was returned in excellent condition. Nothing negative to report!
10/2/2014
Sandra R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Bob did a great job of making me feel like a wanted customer. My initial impression with customer service director was cold and very transactional... I felt she didn't want me there. Perhaps she was having a bad day and needed more smiles on her day. I hope she's ok.
9/27/2014
Rhiannon W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really appreciate the care and kindness that Bob showed towards me. He really made the whole experience pleasant
9/26/2014
Emma B. VERIFIED CUSTOMER
Vehicle Make : Kia
Fantastic service! Very impressed!
9/25/2014
Terry F. VERIFIED CUSTOMER
Vehicle Make : Honda
The team was kind and courteous! They took fantastic care of my car and I will go to then again in a heartbeat!
9/20/2014
Mark P. VERIFIED CUSTOMER
Vehicle Make : Ford
I was 95% satisfied. That being said, the truck looks great and was done a day earlier than promised and the updates via text made me feel cared for.
just a few minor issue kept me from being 100% satisfied and blown away. there were some spots that needed buffing out, the mirror was not completely in stalled, trailer hitch lighting was bent and wires hanging down and I noted a small blemish in the paint job. however these are minor issues and most were taken care of before drive off. if these issues had note been present I would have been completely floored.
please keep up the good work and maybe just a little QA/QC before customer pick up is needed. Yes, I will recommend Fix Auto Orange.
yours, Mark P
9/11/2014
Kathryne O. VERIFIED CUSTOMER
Vehicle Make : Honda
This was the best auto repair I have had. Bob is extremely friendly and made me feel at ease about leaving my car with him. I will return and more importantly refer this business!!
Thank you for making my Pilot look perfect!
Kathy O'Hara
8/28/2014
Kimberly A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Exceptional customer service! It took longer than expected to get my vehicle back, however it was worth the wait knowing Fix Auto did not want to release the vehicle until it was perfect. Thank you!!
8/23/2014
Gabriella O. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I really loved the way I was treated from the very 1st day. Great work on the updates as well
8/23/2014
Owen T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thanks for a job well done.
8/20/2014
Fred C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
From the moment I walk in your office, everyone treated me very nice and professional.Bob was great in explaining everything that was going to done.Thank You very much! Fred C
8/8/2014
Roger W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Text messages were cutesy and incorrect.
8/8/2014
Brenda M. VERIFIED CUSTOMER
Vehicle Make : Ford
Very pleased!!! The staff were friendly, helpful and most importantly skilled at putting my car back into the terrific condition it was in before the accident! I would highly recommend again as I have in the past this Fix Auto location to family and friends.
Thank you,
Brenda M
7/31/2014
Roy J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I would recommend fix auto to my friends and coworker
7/20/2014
Jessica D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Fix Auto was great. They worked really hard with my Insurance company to get the us the best deal. Fix Auto did A fantastic job fixing my car. Thank you so much.
6/14/2014
Monique M. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate that my vehicle was repaired in a timely manner. Also the recpetionist was very friendly and helpful in answering any questions that I had.
6/14/2014
Mark D. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Dropped off yesterday and car was ready today
And the color absolutely matched
5/24/2014
Patsy S. VERIFIED CUSTOMER
Vehicle Make : Honda
Was above and beyond my expectations. I thank you so very much.
Patsy S
5/18/2014
Yvonne C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Such an amazing team! My car looked like nothing ever happened to it. This office in orange county had great customer service. Thank you for keeping me informed via text every step of the way. And the gifts given to me when I picked up the car was a sweet thank you. Definitely would recommend friends and family.