Front bumper does not completely fit smoothly. They are aware. Time is a factor for me. They tried their best.
6/26/2017
Michelle M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Had asked that extra door dings be painted and told they would
be done free of charge. However, they were not painted.
6/24/2017
Denise M. VERIFIED CUSTOMER
Vehicle Make : Kia
Repair was great although took alot longer than promised. Diappointed that when I drove home I noticed someone had gone through my glove compartment (various item were on the back floor) and my 50 sunglasses were missing. Immediately called the shop which was closed by now and left a message last night. Not even a call back as yet to say they searched the shop and found something or nothing. I consider this not good customer service. You reached out to me and this is my response.
6/21/2017
Yoora M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job And I don't know how to explain in English but thank you so much for Reflenishing or shining or coding the tires.
6/16/2017
Nagasri K. VERIFIED CUSTOMER
Vehicle Make : Honda
Great Service!!!
6/15/2017
Pedro L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was great and the final work was perfect. There was a delay in work which was understandable. Only issue was a layer of some sort of dust that was covering many areas of the interior
6/10/2017
Ryan H. VERIFIED CUSTOMER
Vehicle Make : Toyota
SEAN was very good and workers seemed personable . Front desk needs to be a bit better with communication when people first walk in (greeting " how can we help " would do and also on phone
6/7/2017
Dmitry M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you! Everything was done thoroughly and in timely manner. Especially thank you for washing and cleaning the car - that was an unexpected surprise.
6/6/2017
Tim S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Car looks great
6/2/2017
Pamela M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The repair took more than 3xs longer than estimated, the communication that I did receive was via automated text, and was incorrect. I had to initiate all communication.
After the terrible experience, I picked my car up today. It didn't look right. The bumper looked misaligned. I questioned it and the manager's response was "they are all new parts", that's the way it's supposed to be. Reluctantly, I left with my car. When I got home, my husband immediately noticed. I called the adjuster immediately. I still have not relieved a return call. I then contacted Geico customer service inquire how to proceed. I have not been contacted by anyone to let me know how to proceed. I am extremely dissatisfied with the substandard service provided.
5/20/2017
James J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very happy with work and the ease of the whole engagement.
5/10/2017
Paul G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very nice job.
4/21/2017
Janice C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great service. The van looks great. It was finished a day ahead of the estimated time. Thank you.
4/6/2017
Lauren M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was lovely and my car looks beautiful. I wish the text updates for estimated date of finishing had matched when the car was actually completed. While it was nice the car was done earlier than anticipated it was frustrating to have to rearrange my schedule to come in during the shop's limited hours.
3/30/2017
Maryann F. VERIFIED CUSTOMER
Vehicle Make : Honda
Work done in a very timely manner. Everyone was kind, courteous and readily answered questions.
3/30/2017
Vinroy D. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Thanks for taking care of my car, I was pleased,to all thanks
3/27/2017
Lauree R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Fast and excellent service
3/23/2017
Nancy W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everyone was so nice , they did a great job fixing my jeep , they had the work done in the amount of time they said it would take, I would definitely bring my jeep back if it needed work done again. I have been telling people what a great job you do
2/23/2017
Marlene C. VERIFIED CUSTOMER
Vehicle Make : Honda
I was happy with the repairs but my car was delivered
To me with the inside of my car full of white dust.