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Real Reviews from VERIFIED CUSTOMERS
Colin D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Amazing work Mike W. and the entire team !
7/31/2019
Rosa B. VERIFIED CUSTOMER
Vehicle Make : Buick
The Abra Auto Body team were courteous,polite and reassuring,making me feel at ease.I truly appreciated the frequent updates throughout the whole experience. All repairs were done in a timely manner as promised. I thank you all for everything.
7/31/2019
Cherisse S. VERIFIED CUSTOMER
Vehicle Make : Jeep
You guys didnt fix the car
7/30/2019
Scott E. VERIFIED CUSTOMER
Vehicle Make : Mazda
One of the absolute best and kindest team of people i have ever met in the automotive repair industry. Great people and great service!
7/30/2019
Patricia L. VERIFIED CUSTOMER
Vehicle Make : Toyota
This has been my third experience with ABRA, all of which have been very good. What stood out in this experience is the customer service with updates on my car. I would credit Heidi Jensen with this. Thank you!
7/30/2019
Gary B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Although it was out of your hands, the repair took to long. I was very happy with the service I received from Abra.
7/30/2019
Nancy B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The headlight you were paid to replace failed within days. You have not responded to my attempt to get it corrected. You have been paid by the insurance company for the parts and labor, so now i am forced to deal with you through your warranty clause covering only the labor. Based on your poor customer service, poor workmanship and management approach of aggressively attempting to squashing any issues that might put your business in a negative light, I predict I will have difficulty getting this issue corrected appropriately.
7/30/2019
Wade J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Took to long to repair excuses all the time and when we went to pickup car after we were told car wad ready they didn’t have paperwork and keys had to make a second trip to pick up car . Called receptionist about issue was very rude, hopefully will not have to deal with them again and definitely will not recommend them to anyone. Gonna to let Geico know they should not refer people to them.
7/30/2019
Eric W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service
7/30/2019
Sidney C. VERIFIED CUSTOMER
Vehicle Make : Ford
My car looked like new
7/30/2019
Brian S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Totally professional!
7/30/2019
Leo F. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job
7/29/2019
Pam F. VERIFIED CUSTOMER
Vehicle Make : Subaru
We were very happy with the speed and quality of the repair work done on our Subaru. The quirck updates were funny and would recommend to anyone that they bring their repairs to Abra Auto Body.
7/29/2019
Mary H. VERIFIED CUSTOMER
Vehicle Make : Volvo
Treated very well and the job done was excellent! Staff well informed and personable!
7/29/2019
Monica M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was very helpful in a difficult time after an accident. Thank you
7/29/2019
Roy T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
THE END RESULTS WERE PERFECT. Our only complaint was it took 35 days. Thank you
7/28/2019
Joshua R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Okay so first off I am very great full for all the work you guys did to my truck. But there are things that just are not right when I got it back. You are asking for my opinion and this is it so strap in. ****) whoever taped off my truck to paint it, when they took the tape off there was tape residue on my roof. 2) my truck came back with more scratches than it had going in (I detail my truck once a week) you’re very lucky this is my work truck and not my daily or my wife’s Jeep because this would be a huge problem. I know it’s a work truck and it has dents and scratches but that’s no reason to treat it that way, it’s still my property and should be treated with the utmost respect. 3) I’m not sure how my truck got to the mechanics shop in Broomall, but, when I got my truck back, the fuel economy was 10mpg. When I left it it was around 14-15 which is normal. So in my eyes someone was joyriding my truck or something is wrong here. 4) the woman Brittany who contacted me often, no complaints, she does a wonderful job and is very professional. 5) the paint job isn’t the best. There’s drips in the wheel well and on the cab corner. If whoever painted my mustang last year painted this time, it would be perfect like last time. 6) The mechanics who fixed my axle in the back, got grease on my driver seat. I understand what they do it dirty work (I do all my own work on my vehicles, specifically for this reason) but honestly. Grease. On the seat. Thank the lord I have seat covers or again, this would be a huge problem. Again this is my experience. My past experience was perfect, but this time not so much. You may email me at I don’t want anything from you. I just want to bring to light how my experience was because you asked for it. Thank you for your time.
7/28/2019
Rebecca W. VERIFIED CUSTOMER
Vehicle Make : Audi
Very smooth process
7/28/2019
Shervonda J. VERIFIED CUSTOMER
Vehicle Make : Nissan
I had an awful experience with y’all...will never use the services there anymore
7/28/2019
Raelakia R. VERIFIED CUSTOMER
Vehicle Make : Ford
They were very polite, they did a great job on the repairs and in a very timely matter.
7/27/2019