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Real Reviews from VERIFIED CUSTOMERS
Robert L. VERIFIED CUSTOMER
Vehicle Make : Audi
Everything went extremely well. The collision repair was done in a timely fashion. The repair costs were close the appraisal, which I greatly appreciated as the person who hit me did not have insurance and I was paying for this myself. Nathan did an outstanding job in every way. He was an excellent communicator, professional and a true pleasure to work with on this. I also greatly appreciate the detailing/cleaning done to the car. Most appreciated. thank you
12/21/2017
Mary D. VERIFIED CUSTOMER
Vehicle Make : Audi
My car looks beautiful again
12/2/2017
Lisa S. VERIFIED CUSTOMER
Vehicle Make : Audi
Whole team - Doug, Jessica, Vanessa, & of course the repair team - were outstanding. I esp. liked the svc. updates that were given to me. Would use your Center again if I ever need repair svc or car detailing in future. Thank you.
11/21/2017
William S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great communication along the way. Very professional.
11/1/2017
Jaime M. VERIFIED CUSTOMER
Vehicle Make : BMW
Great staff and customer service! Thank you!!
10/26/2017
Tania C. VERIFIED CUSTOMER
Vehicle Make : Lexus
I had a great experience with Christine, Nathan, Monique and Jessica. It was a great place to go to get my car repaired and I truly gained trust in this crew throughout my experience. The job was done well and they were very thorough. Couldn't be happier!
10/26/2017
Douglas R. VERIFIED CUSTOMER
Vehicle Make : BMW
Completely satisfied with the repair work that was done however did not like how I had to readjust every personal adjustment in the car.
10/20/2017
Fatemeh A. VERIFIED CUSTOMER
Vehicle Make : BMW
great service and excellent body work. Excellent customer service I have received from Vanessa
10/20/2017
Lisa E. VERIFIED CUSTOMER
Vehicle Make : BMW
Very professional, car came out great!
10/20/2017
Kathlein S. VERIFIED CUSTOMER
Vehicle Make : BMW
I was very satisfied with the professionalism & efficiency of everyone who was involved in repairing my X5! Vanessa was fabulous in keeping me updated as to the progress of the repairs & was willing to answer any & all of my questions! Thank you Vanessa!! Bob, in the collision department, was also great with any updates! The car looks fabulous! I'm happy to have it back on the road!! On a side note, my prior experiences in service have been "marginal", so it is a pleasure to give this experience a "thumbs up"! Many Thanks, Kate Snyder
10/14/2017
Marlene K. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Great Communication provided by the service providers. Excellent job repairing my 2006 Mini.
10/10/2017
Robin P. VERIFIED CUSTOMER
Vehicle Make : Audi
I am so pleased to have my car back looking brand new! Your team is awesome! The continuous updates on the progress we much appreciated. Thank you again for the fantastic job!
10/7/2017
Leonard L. VERIFIED CUSTOMER
Vehicle Make : Audi
Terrific customer service and repair!!!
10/4/2017
Virgilio L. VERIFIED CUSTOMER
Vehicle Make : Porsche
My car was delivered today, Friday 9/22 and the passenger side interior leather panel near the back seat was damaged, apparently when the top was either installed or removed. There is a one foot scratch on the leather and along with a tear. This is very disappointing. The car was kept in your shop for nearly a month and the excitement of seeing the freshly painted top today gave way to dismay. This is after paying $5100 to have the repairs done. I notified your shop manager Doug Begin of the damage and he offered to fix the problem the next time I bring the car for service at your Warwick RI location. However, I live two hours away, in Stratford Ct and to take bring the car to your location is not convenient. I suggested that I bring the car to Porsche of Fairfield so that the problem could be corrected. After apologizing, Doug Begin said that may be possible and that he would contact this location to make possible arrangements. He stated he would be getting back to me. Our last conversation took place this afternoon on 9/22. I am waiting for him to respond. Anything you can do to assist Doug in correcting the issue would be greatly appreciated. Virgilio
9/23/2017
Kristen R. VERIFIED CUSTOMER
Vehicle Make : Audi
Everyone I dealt with went above and beyond what I was expecting. Christine was awesome! She kept me updated frequently with what was going on which I greatly appreciated. Thank you!
9/2/2017
Albert B. VERIFIED CUSTOMER
Vehicle Make : Porsche
Very friendly customer service
8/28/2017
David G. VERIFIED CUSTOMER
Vehicle Make : Lexus
A piece of molding flew off after I took delivery. Also, parts of roof rack were left unpainted (Mike, GM) thought from tape pull off. I had to return to you with these issues. Mike assisted me and will resolve. It was a Pain to return. The gal in front office (Jess, Jen?) Is FABULOUS WITH CUSTOMERS. CHEERFUL PERSONALITY. WARM, WELCOMING SMILE. SUCCEEDS IN MAKING THE CUSTOMER FEEL CARED FOR AND IMPORTANT.
7/19/2017