I am so thankful for all help during that time period.
all the members of the tam was very helpful.
2/26/2017
Mary Ann. VERIFIED CUSTOMER
Vehicle Make : Toyota
Just continue do the great job you do for everyone. I especially love that I didn't have to drop off my rental car. Denise said it would be taken care of for me. That is a great help. Thanks
2/23/2017
Michael R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Work done on my car looks great and communication though the process was outstanding. There is a strong smell of lighter fluid which I'm sure is from the repaint.
2/21/2017
Michelle G. VERIFIED CUSTOMER
Vehicle Make : GMC
My engine issues were not addressed during the three weeks my car was in the collision shop. The lack of communication is very disappointing.
2/21/2017
Kathy F. VERIFIED CUSTOMER
Vehicle Make : GMC
Was kept updated with the progess and the staff was very helpful and friendly.
2/17/2017
Sally S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I don't want anyone working on my car except Freeman. Denise is absolutely wonderful, and keeps me informed. The Collision Center in Irving also sent updates on my repairs. I think you guys are great!
2/7/2017
Barbara/adriane M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Freeman Toyota is very lucky to have Denise working with them she does a great job helping you and updating you with all the information on what's going with your car when it's getting fixed in the repair shop @ Freeman Man Toyota collision.
Thank you D
2/4/2017
Angela F. VERIFIED CUSTOMER
Vehicle Make : Toyota
It looks and drives perfectly.
1/25/2017
Catherine M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Took a little long but results were really good.
1/25/2017
Medford S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
We had no idea that it would take 12 weeks from the accident to repair the car. Of course we didn't know how difficult it might be to do the repair. Some reasonable estimate would probably helped a lot. Four weeks was a milestone concern since the rental car benefit ran out. Very glad to get the loner car from Freeman after 6 weeks. Getting realistic updates would probably have made it easier to deal with the repair time. First day - the car looks and operates great.
1/22/2017
Christine G. VERIFIED CUSTOMER
Vehicle Make : GMC
Ozzy and Heather were both very receptive to my questions and answered everything thoroughly. Pick up was quick and the repairs were perfect.
1/21/2017
**** W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I used you because the dealer we bought our Camery and our Prius from, Toyota of Fort Worth, did not have a body shop. The one they recommended was too full to take our Camery. From the beginning contact with Denise Howeth our experience has been positive. She kept us informed along the way, answered any questions and was very helpful. I am very pleased with the quality of work on our car and have found no problems at this time. I am a person who likes one stop shopping and Toyota of Fort Worth has made a big mistake. We bought two cars from them but no more. You have a body shop. You have better customer service then they have thanks to Denise. Our next car will be from Freeman Toyota. Thanks
1/21/2017
Arline R. VERIFIED CUSTOMER
Vehicle Make : Toyota
My representative, Denise Howeth is Amazing! She is proficient, professional and provides A customer service. Freeman is blessed to have her.
The workmanship is good, not Fantastic, but good.
The Time that it takes is Crazy Slow. I have used Freeman for many many years and the time it takes to get collision repairs completed is horrible. It made my fight with the insurance company for rental coverage, even worse. Toyota even had to help me out with rental coverage And I used the dealership "loaner" car. If Denise weren't there to buffer and communicate with me, I would Not be using Toyota.
1/21/2017
Sarah O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Well done !!
1/19/2017
Saira U. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was easy working with Denise and glad that I finally got my car back. She was very informative throughout the processes and I was less stressed.
1/19/2017
Janice/jeffrey S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job. Thanks.
1/19/2017
Mary****. VERIFIED CUSTOMER
Vehicle Make : Toyota
Denise and tammie really helped me alot with my tundra. And denise went above and beyond after i got my truck and the battery died she came to rescue me by jumping off my truck and let me follow her back to freeman to get another battery. And chris was very helpful and quick getting my new battery put into the tundra. Thank you!
1/18/2017
John S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job on my vehicle.
1/17/2017
Rita H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Freeman has awesome people: thoughtful, caring people who made sure I knew what to expect. Repairs were completed promptly with attention to detail. I would highly recommend Freeman Auto Group for sales and service.
1/13/2017
Jo Ellen. VERIFIED CUSTOMER
Vehicle Make : Toyota
It just took a very long time. So far, the vehicle looks great. I understand much of the delay was due to the other party's insurance company and their lack of responsiveness. That wouldn't be your fault. But I was without my vehicle for close to a month - in the midst of the holidays and before I was due to drive to California, so it was an inconvenience.