Search
(323) 298-6282
Make Appointment
Contact Us
Real Reviews from VERIFIED CUSTOMERS
GLENDA S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Also the wonderful young man who finds the time to keep in touch every step of the way toney You are Employee of the month Thank y'all @ Pacific Elite?????????
7/27/2019
SIMON M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Estoy muy contento y felicito por hicieron un buen trabajando congratulations thank you
7/27/2019
GENEVA M. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Your employees were very professional and courteous, the technicians did an awesome job repairing my vehicle and my coordinator David was absolutely amazing, he was very professional, knowledgeable and most of all he showed an attitude of appreciation to service my vehicle. You are fortunate to have such a great team of dedicated employees. GENEVA M
7/24/2019
APRILLA G. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was very pleased with the customer service I received by the entire team, I will recommend Pacific Elite to anyone who is looking for service and repairs! Thank you! APRILLA G
7/23/2019
MARY D. VERIFIED CUSTOMER
Vehicle Make : NISSAN
I was very happy with the service from Pacific Elite. Tony Tran my collision advisor keep me updated on my car regularly and I found that to be very professional ????. Tony Tran helped me to the fullest from the time I brought my car in until the time I picked it up. Again I Thank you for a job well done.
7/19/2019
Euseph R. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
The experience was amazing from beginning to end. A Pacific Elite rep reached out to me within an hour of me calling my insurance company. P.E. was able to accommodate my car drop off even after changing it last minute. The ladies at the counter helped guide me through the paperwork seamlessly. My advisor Kenny was super helpful, kind, very professional & personable and kept me in the loop regularly. Other than my car incident, this whole experience was great! Thank you P.E.!
7/19/2019
TRACI W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you Robert for your professional performance of handling my collision experience with Pacificelite . I will recommend anyone to this business. Please thank your team for a job well done. TRACI W
7/18/2019
FALLON D. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
Robert was, once again, amazing! This is my second time choosing your shop for the work on my vehicle and I wouldn’t be happier trusting another shop! Everyone went above and beyond. UGH, so thankful to have found you shop!
7/17/2019
Alexander S. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Kenny and Jackie were great and made the whole process easy and simple for me
7/15/2019
REGINALD L. VERIFIED CUSTOMER
Vehicle Make : LEXUS
They did a nice job on my car and it was ready a week before the due date. Good work I love it.
7/15/2019
Jazmin C. VERIFIED CUSTOMER
Vehicle Make : JEEP
Service and communication is excellent! Always make getting my car repaired easy and the best experience.
7/13/2019
Hector R. VERIFIED CUSTOMER
Vehicle Make : HONDA
While I was very satisfied with the experience, there were a couple of things missing when I retrieved my car: ****)LA GALAXY magnets (2) 2)A small Swarovski crystal **** that was hanging from my rear view mirror. Lastly, the rear view camera that was replaced was installed so deep it looks like I’m in a tunnel when reversing.
7/9/2019
CONNIE S. VERIFIED CUSTOMER
Vehicle Make : FORD
Kenneth was very knowledgeable about repairing my 20 year old car. He was very honest about dealing with the insurance company. I also appreciated the courtesy ride of the Pacific Elite Team members to drive me back home after my appointment.
7/3/2019
SAUCHSEE L. VERIFIED CUSTOMER
Vehicle Make : DODGE
happy
6/29/2019
Yesenia Patricia. VERIFIED CUSTOMER
Vehicle Make : MAZDA
Completely satisfied car completed day told
6/29/2019
GJENAII E. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Kenny was an informative, timely, and professional technician. He deserves a raise!!
6/29/2019
SAMUEL B. VERIFIED CUSTOMER
Vehicle Make : JAGUAR
I appreciate the notifications received as to progress of my repairs. My service representative, Kenny was very professional and pleasant to work with. My vehicle looks very good. It’s great to know there is a collision center in my area that does quality work. Thanks. Sam
6/28/2019
WILFRED W. VERIFIED CUSTOMER
Vehicle Make : HONDA
Yes Pacific Elite did a magnificent job. I would recommend them to anyone for repairs. I am well satisfy with their service Thanks to all the guys that did the repair and I also than USAA for choosing them to repair my Honda Civic.
6/27/2019
LEONARD N. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
A lot of times you go places to get stuff done and the person is like a robot just does the job with no feelings for the customer. But I am happy to say dealing with you guys and Steve was a pleasure and I would be happy to do business with you again
6/27/2019
JENNIFER M. VERIFIED CUSTOMER
Vehicle Make : BMW
Ease of process; helpful and friendly staff
6/26/2019