When you guys said car would look better than new I was sure it will. It's just had a bad accident. Picked up my car and sure enough the car Is perfect. Good as new. No sign of any accident. Thanks to Sal and Joe. Very professional and helpful. Hope I never have to use them again. But if something happens I will surely bring it back to them. And will recommend to all my friends.
3/20/2014
William G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
2 months, mechanics tools left in my car, missed estimates 3 times , no service loaners after 4 changed promised finish times no arrangement To pick up Customer forcing multiple cars and people upon delivery And Leslie delivered incompletes with the effective signals dirt on the inside an empty tank of gas... Yeah I'm ecstatic
3/6/2014
Cynthia A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good customer service from Vanessa!!!
3/1/2014
Jeffrey P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Vanessa was great very attentive
3/1/2014
Brooke G. VERIFIED CUSTOMER
Vehicle Make : Volvo
Great job as always
2/28/2014
Damon C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The process was very smooth, I liked the fact that you update the customer on progress. Sal was great very professional.
2/25/2014
Salvador O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Gracias por todo
2/13/2014
Cesar M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent job done
2/6/2014
Kerry O. VERIFIED CUSTOMER
Vehicle Make : GMC
My tail gate is still not fixed and I am very disappointed in Alexander gmc
1/30/2014
Mariana H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Thank you for your great service. It was delivered on date and time promised. Very happy with the job.
1/25/2014
Timothy S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your crew and manager were awesome they went over and above to fix my car and make everything better for my car and I
1/22/2014
Frank B. VERIFIED CUSTOMER
Vehicle Make : Nissan
The repair job was excellent! Although, I was told I was going to be getting my car back on Thursday or Friday by Saturday no one had called me to tell me that I wasn't going to get my car back on time which put me in an inconvieniance because I had to find another way to get to work. I then got a call on Monday saying that my car was good to continue to work on. I called Tuesday to make sure that everything was going well and I was told that my car still hadn't been worked on. It was just those 2 times that info hadn't been relayed to me. Other then that they did keep me up to date with my car. Again, the repair job was excellent and I would definately recomend Alexander Buick.
1/14/2014
Yeounsoo S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very good!!!!!thanks!!!!!
1/13/2014
Richard E. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Good job well done
12/6/2013
Adam B. VERIFIED CUSTOMER
Vehicle Make : Buick
You know what You are doing,I will always recomed Your shop.Thank You worry much.Adam B
11/1/2013
Howard R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
If the vehicle has sensor indicators check them for potential problems like malfunctions showing
10/25/2013
Mary S. VERIFIED CUSTOMER
Vehicle Make : Honda
The paint job on the hood of my 2003 Honda was perfect! Great job! It was a pleasure doing business with you. I appreciate your fine workmanship and your friendly and courteous representatives who gave me constant updates on the progress being made. I am very pleased with my overall experience with Alexander's. Thank you all. My special thanks to Vanessa.
Mary Ann Shaw
10/19/2013
John C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Vanessa, the representative that helped was very thurough with information. I will definiteley refer this collision center to anyone that needs those services. I was pleased and hope this location is commended for their WONDERFUL service.
8/15/2013
Lucinda H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Sal Arroyo is awesome!! From our first meeting he was friendly, courteous and very professional. He kept me in the loop thru the process when we hit snags and delivered on time.
From the shuttle driver to the cashier, everyone was as pleasant as could be.
I'm a devoted Lexus owner but when the time comes to buy a new car, this experience will have me considering the possibility of doing business with this Alexander dealership.
8/13/2013
Stephen D. VERIFIED CUSTOMER
Vehicle Make : Cadillac
You have a diamond in the ruff her name is Vanessa ****. She had the best customer service I've ever had. She kept me informed every step of the way and when she wasn't there Sal called me. I'm so glad I went there I couldn't have receive that kind of experience anywhere else. I had a 750 BMW before and never got that great customer service. Thank you Vanessa.
Sincerely your returning customer, Robin Daw