Communication was lacking at the Monroe area. The Pineville area was better at communicating. Jeremiah helped locate the status of my vehicle.
1/12/2019
Lynn S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Carter was very easy to work with. He was my only contact.
1/9/2019
Michael R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Overall good experience! I hope I don’t need to use your services again but if I do I will choose Abra again
1/5/2019
Unknown U. VERIFIED CUSTOMER
Vehicle Make : Ford
We appreciate being updated and notified on progress. Great customer service!!! Will definitely use Abra again if needed!!!
1/5/2019
Ruth G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job .The staff are very courteous and professional .We would highly recommend Abra .
12/30/2018
John W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very pleased with results, and Alex was a Great Help the Lady at front desk also.
12/16/2018
Susan W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great people great service
12/16/2018
Toshia T. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks so much for my repair! I appreciate the work that was done! Great job!
12/16/2018
Barbara M. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was very nice and polite. I was kept updated regularly on the status of my repairs and the job was well done
11/29/2018
Lisa C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Job well done. Thanks, Alex.
11/18/2018
Karmen M. VERIFIED CUSTOMER
Vehicle Make : Ford
Fantastic job. Great customer service.
11/15/2018
Amy W. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional, friendly and did a great job. Love the text message updates too!! Thank you Abra Auto Body!!
11/11/2018
Norman E. VERIFIED CUSTOMER
Vehicle Make : Honda
Great communication through out the repair process. Youn
Young lady who answers the phone and works the
Front counter has excellent customer services
Skills.
11/8/2018
Juan T. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Everyone in was very professional from the girl who helped me in the front desk to Chris the individual who handled my case appreciate everyone very well never have been in an auto body shop that was so professional and nice excellent service thank you so much
11/7/2018
April S. VERIFIED CUSTOMER
Vehicle Make : Ford
None but thank you
10/27/2018
Jeffrey Q. VERIFIED CUSTOMER
Vehicle Make : Honda
Professional, friendly, timely and great work.
10/26/2018
Charlie I. VERIFIED CUSTOMER
Vehicle Make : Toyota
2 weeks seemed like a long time for the repair, also they said they replaced the windshield but I'm not sure they did.
10/25/2018
Danna H. VERIFIED CUSTOMER
Vehicle Make : Honda
All staff communicated effectively and respectfully. Technicians worked diligently and had my repair completed in a timely manner (**** day!). Emily was respectful and courteous from the time we first spoke, and even more so when I walked in the door. CJ and Tony were helpful in the intake and exit process making sure all concerns were addressed and that the goal of satisfaction was met. I would definitely recommend and trust Abra with my vehicle(s) again, but hopefully not any time soon! I have seen firsthand why Abra of Monroe is a part of the Allstate Good Hands Network. Thanks for great service!