They communicated the details every step of the way and exceeded my expectations! I will recommended them to everyone!
5/16/2018
Wendy W. VERIFIED CUSTOMER
Vehicle Make : Subaru
I enjoyed working with Mark-my daughter will also take her car to Fix Auto
5/12/2018
Michael M. VERIFIED CUSTOMER
Vehicle Make : Honda
Marks a good guy
5/12/2018
Richard I. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thanks
5/11/2018
Cesar J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very satisfied with the body work, and it get done before the date I was told. Thank you fix auto.
5/11/2018
Katrina G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Mark was great and helpful, and even had info about insurance, and everything. When there was an issue with the email he did what he could to push the car along and get it done fast which I really appreciated.
There was a frustrating issue where I guess the email system sent out the wrong emails at the wrong time which caused me to rearrange my schedule to get my car which was no longer available. I understand it was a email issue, but it was still frustrating.
The most frustrating thing was the lady at the front desk, she never said her name so I’m not positive who it was, but on multiple occasions I asked for a return phone call for an update on my car, which I never received. In addition, she was who I spoke to multiple times that said my car was on track to be done on Monday same as the emails, when that clearly was not the case. She also wouldn’t go out of her way to get me information if mark was unavailable to give me an update. I spoke to her atleast twice about my frustration around not getting the returned phone calls she said she would provide which made it even more frustrating because I kept having to stress to her what I needed from her.
5/11/2018
Connie W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fix the app. Thankfully I called to confirm the false finish date
5/10/2018
Sokchea P. VERIFIED CUSTOMER
Vehicle Make : Toyota
You’re done a very good job,thank you
5/8/2018
Pandora L. VERIFIED CUSTOMER
Vehicle Make : Kia
Staff was very nice.
5/7/2018
Arturo H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Karla does an excellent job. Everybody I received assistance from are very professional and nice. My car was washed and cleaned inside. Thank you.
5/5/2018
Hartwell.diana M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looks great and runs just as well as it did before the major accident. Thanks for taking such care and getting the work done as quickly as you did under the circumstances.
5/3/2018
Gary C. VERIFIED CUSTOMER
Vehicle Make : Acura
Thank you very much for the quick service in the excellent work
4/29/2018
Izabella G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Honestly very pleased with everything. My car is back to normal and looks like I just bought it from the dealership. I appreciate everyone being so kind and caring about the repairs of my car. I would totally recommend to friends/family to come to you guys for future reference. Thanks again for repairing my car to look amazing again!
4/20/2018
Jan G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service, not one complaint. Glad my insurer suggested Fix Auto.
4/19/2018
Michael H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great job, well done team.
4/16/2018
Fekadu F. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were amazing. Would definitely refer and use them again.
4/14/2018
Josef H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Need to work on the communication of the status of repairs. However, the quality of the work is great and the repairs were done within the time frame given to me.
4/13/2018
Sara H. VERIFIED CUSTOMER
Vehicle Make : Ford
I showed up at 6:20, almost an hour after closing and you accommodated me by checking me out and taking the time to answer my questions. I was so grateful due to my and my husband’s inflexible and busy work schedule. Thank you! Your customer service is outstanding!
4/11/2018
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The back of my car looks great, but the trunk won't open. I can hear the latch clicking when I try to open it, but it won't release & open.