You guys rock my socks. The customer service experience I have had with you was an absolute blessing beyond belief. Ten stars out of five. Thank you from the bottom of my heart. And give my estimator a raise!!!!!
10/1/2016
Jacquelyn H. VERIFIED CUSTOMER
Vehicle Make : Honda
The people were good but there was no communication for 10 days about the status of my vehicle
9/27/2016
Cynthia J. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The passenger car doors will not open from the inside it's dangerous. There's green paint in the front right side from the car that hit me.and the car is full of white dust inside.
6/26/2016
Bruce And. VERIFIED CUSTOMER
Vehicle Make : Buick
Workmanship was excellent; estimate was less than expected; service terrific???? Would recommend to anyone!
6/7/2016
Terence C. VERIFIED CUSTOMER
Vehicle Make : BMW
Christine was excellent! Kept me informed throughout! My baby is once again flawless! Wade was the technician who did the work I am more than pleased! Highly recommend!
This message is coming from Dainese Clippinger and is being sent back thru my husband Terry's cell
5/28/2016
Pct I. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repairs took 3 weeks longer than originally quoted. Communication about delays didn't happen until either the day of or after when the vehicle was suppose to be ready. Multiple voice mails were left without any return phone calls.
5/20/2016
Christopher R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Need to get in touch this week as we just discovered the net hooks are missing
5/18/2016
Michael S. VERIFIED CUSTOMER
Vehicle Make : Ford
Ralphy was excellent at keeping us informed throughout our repair process. Overall the experience was really good. I believe this is due to great employees like Ralphy!
5/14/2016
Stephen S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional staff. Christine was top notch!
5/12/2016
Ingrid L. VERIFIED CUSTOMER
Vehicle Make : Nissan
We were 100 percent satisfied with Cooks Collision and would definitely recommend them to friends and family. We had a great experience, customer satisfaction was great!
Ingrid and Danny Libao
5/7/2016
**** H. VERIFIED CUSTOMER
Vehicle Make : Lexus
I haven't seen my car yet but my son in law said it looked great that u did a very good job and I thank you for that
5/6/2016
Susan P. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Fast, courteous and on time!
4/22/2016
Patricia J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Professional and friendly and very courteous
Kept us updated with repairs
Repaired our car in a timely manner
We are very happy with the excellent service we received
4/22/2016
Crystal L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I wrote a Yelp review today regarding my experience with Cook's. Thank you for everything!!!
4/12/2016
Robert G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent Customer Service and great work done on vehicle.
3/30/2016
Catherine N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Chris took extra great care of me and I also witnessed her treat other customers with the same extra specialness. My experiences here have always been great! Everyone goes above and beyond the call of duty.
3/6/2016
Renee G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mario was professional, detail oriented and very pleasant to work. The site manager was available for my questions and eager to ensure my satisfaction. I would recommend Cooks Collision to friends and family. And the work on my car was outstanding.
2/25/2016
Elizabeth G. VERIFIED CUSTOMER
Vehicle Make : Audi
Great staff. Mario kept me informed every step of the way. Car looks brand new.